Serra Buick GMC Champaign

When the service dept at my dealer said that my electric power steering motor went out I looked up the part and found that GM would replace it free. I called (Saturn)Suburu service back to inquire how to ge power steering motor went out I looked up the part and found that GM would replace it free. I called (Saturn)Suburu service back to inquire how to get it free. Carleen called GM dealer to inquire and they offered to have it brought over and replaced ASAP. I was pleased. More

Had to come in and have my SUV looked at due to a noise it was making when driving. I dropped off my SUV on Monday and was able to pick it back up by the middle of the next day. I was also offered a rental it was making when driving. I dropped off my SUV on Monday and was able to pick it back up by the middle of the next day. I was also offered a rental car at no charge which was really helpful. I was given a call later that afternoon from Chad and he told of the issue that they had figured out why the noise was happening. Also I was notified by Chad about another issue with my car that was noted by GM of the rear breaks having issues. GM covered half of the break issue on my SUV which was a nice thing for them to do. Over all I must say that when I come in and deal with Chad he always goes above and beyond his job to help me get what every issues I have fixed as fast as he can. I can see Chad doing so much more than the job that he does if only he were giving a chance or opportunity. More

The headlights on my wife's Buick LaCrosse were not working and she asked if I could have the service department at Worden-Martin take a look at it. I drove to W-M and Dan Hildenbrand took me right awa working and she asked if I could have the service department at Worden-Martin take a look at it. I drove to W-M and Dan Hildenbrand took me right away. The service team located the problem and within a few minutes they had replaced the headlight module (relay) and I was on my way home. The price was reasonable and I have always found the service at Worden-Martin to be prompt, professional and precise. More

They are very friendly and they get the work done in a timely manner. Your vehicle is returned to you in better condition than you left it. timely manner. Your vehicle is returned to you in better condition than you left it. More

The Service Dept. employees always make me feel "cared about"; the Technicians always do great work at a fair price. That's why I return. "cared about"; the Technicians always do great work at a fair price. That's why I return. More

I had to have the steering wheel replaced in my new GMC. The part was their in no time, replaced in record time, no charge. Worden Martin is the best to deal with. Friendly, the person working on it takes a The part was their in no time, replaced in record time, no charge. Worden Martin is the best to deal with. Friendly, the person working on it takes all precautions NOT to get the vehicle dirty in any way, TWO THUMBS UP!!! Thank you More

Mike Burwell is extremely knowledgeable and courteous. He also explains everything very well, including the timing and estimated cost of service needs in the near future. He is outstanding! also explains everything very well, including the timing and estimated cost of service needs in the near future. He is outstanding! More

I always get great service here. That's why I continue to come back. The prices are competitive with other service departments and I get taken good care of. Great Job guys John Farley continue to come back. The prices are competitive with other service departments and I get taken good care of. Great Job guys John Farley More

I dropped car off for oil change (warranty give us free oil changes when we purchased the car - 1st one), had lunch and came back in 1 hour. Car was done, and washed!! AWESOME service!! Did this on a Sa oil changes when we purchased the car - 1st one), had lunch and came back in 1 hour. Car was done, and washed!! AWESOME service!! Did this on a Saturday and they are even open until 4:00! Next time plan to have oil changed on a week day and take advantage of their shuttle service (will take me to work and come and get me -- will change the oil and wash it while I am at work... AWESOME!) More

We had service work done on our Trailblazer. Dan Hildenbrand had the problem diagnosed and fixed in very short order to our complete satisfaction. He is also our service advisor for our 2011 GMC Ac Hildenbrand had the problem diagnosed and fixed in very short order to our complete satisfaction. He is also our service advisor for our 2011 GMC Acadia Denali purchased from Worden Martin GMC. His attention to detail and wonderful personality keeps us coming back to this dealer for sales and service. Our Acadia is the second vehicle purchased here. Dan is the main reason we keep doing business at Worden Martin. We appreciate all he does to make the customer satisfied. Leon Sollers More