Serra Chevrolet Sterling Heights

Buyer beware. Purchased car bravo certified 2020 Traverse Aug 2025 81,203 miles and passing all points on certification. Car was towed in need of alternator a Purchased car bravo certified 2020 Traverse Aug 2025 81,203 miles and passing all points on certification. Car was towed in need of alternator and battery. At approx 500 miles and 2 months after purchase Checked as passing month before on carbravo insp. Car bravo warrenty covered alternator. I covered battery. Recently in April, 2026 took car to another GM dealer regarding a noise that needed to be identified. Noise was fine but front and rear. Suspension issues Rod,Arm,Shock,Exhaust pipe,toe links all required immediate repair. Brakes also need replacement $5000 Quote by GM Tech, Tuffy, and a couple smaller shops and Serra after used car salesmen asked to bring it in. They found same issues. Quoted remainig work. I had already invested $2000 they declined to take any responsibility as warrenty had expire. I understand timing but as stated 2200 miles and a neligent car bravo certification is a safety and financial problem. That will need to be elevated pass the down played service I received on 6/12. Current status $5000 repair pending, 5 year finance, senior citizen fixed income More

The Dealer is great and they gets the job done, Patrick is the best for getting your vehicle in and taken care of. is the best for getting your vehicle in and taken care of. More

Was very please with my visit. Extremely helpful and great staff! I will be referring alot to people over to them Extremely helpful and great staff! I will be referring alot to people over to them More

Nate Burns was extremely helpful, responded to my questions providing answers and resolving issues. I was extremely pleased with the service and was able to drive away with the vehicle within severa questions providing answers and resolving issues. I was extremely pleased with the service and was able to drive away with the vehicle within several hours. Excellent! More

Bryan was great to work with and helped find the vehicle I was looking for. The whole process was smooth and no pressure. I would highly recommend Serra Chevrolet of Sterling Heights. I was looking for. The whole process was smooth and no pressure. I would highly recommend Serra Chevrolet of Sterling Heights. More

always good service from the service writers and mechanics. Jason Cramer made sure my vehicle was completed and washed. mechanics. Jason Cramer made sure my vehicle was completed and washed. More

Professional, Intelligent, Immediate, Caring, Trustworthy, Helpful, Fast, Reliable, Friendly, Knowledgeable, Dependable, Flexible, Honest, Family based. Trustworthy, Helpful, Fast, Reliable, Friendly, Knowledgeable, Dependable, Flexible, Honest, Family based. More

Went above and beyond to find me the best car within my budget! Everyone was friendly and personable and I didn’t feel like anyone was trying to upsell to me. Will definitely be back! budget! Everyone was friendly and personable and I didn’t feel like anyone was trying to upsell to me. Will definitely be back! More

My lease transaction was fast and smooth. I was able to bring the vehicle home the same day. I was able to bring the vehicle home the same day. More

Patrick was great, he made sure the job was done, he is the best, I would definitely recommend this dealership. the best, I would definitely recommend this dealership. More