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Serra Chevrolet Sterling Heights

Sterling Heights, MI

4.6
449 Reviews

40445 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 449 reviews

January 12, 2019

Torrie just made it too easy! Torrie allowed us to be at the right place, at the right time. She also got us in the right vehicle for the right price. She was very product knowledg More

by P&B Kurk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrie Shaw
Jan 15, 2019 -

Serra Chevrolet Sterling Heights responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! -The Buff Whelan Chevrolet Team

January 02, 2019

Great experience My husband and I went to Buff Whelan to look at an advertised Equinox. Hank approached us when we were looking at vehicles, the one that we came to More

by M&L Roe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Arondoski
Jan 02, 2019 -

Serra Chevrolet Sterling Heights responded

Thank you so much for taking the time to share your kind words about your experience at Buff Whelan Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! -The Buff Whelan Chevrolet Team

November 26, 2018

Leasing new cars as lemons. I leased a 2017 Chevy Malibu blue velvet in 3/17 from John Trotto who picked out that Malibu without me ever test driving it and taking his word. Sin More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Trotto , Jason Crager
Nov 27, 2018 -

Serra Chevrolet Sterling Heights responded

Jeremy, as you discussed with our Service Manager, we have gone as far as we can in this matter. Per GM, your warranty history does not support a repurchase/lease termination consideration. If you wish to discuss this further, please reach out to our Service Manager Don Tailor at 586.274.0347, thank you.

November 06, 2018

Excellent service Darrin Uhlig is a top notch salesman. He worked with us to get the best deal possible, which we really appreciated. He was very knowledgeable, frie More

by Phil and Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Fisher, Darrin Uhlig
Jan 03, 2019 -

Serra Chevrolet Sterling Heights responded

Thank you for the amazing review, we hope all is well! -The Buff Whelan Chevrolet Team

October 15, 2018

Great Car Buying Experience Torrie was great. Up front with all the costs. Found the car we wanted for the price we wanted to pay. This was our first Chevy and Torrie/Buff Whelan More

by KTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrie Shaw
September 29, 2018

Jacob Frank best sales person I ever had He found the car I wanted the price I wanted and putted it together faster than any one I had. Great Deal will be back for my next car... and so will More

by Jackie Martyniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Frank
Oct 01, 2018 -

Serra Chevrolet Sterling Heights responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we are glad that our team made such a great impression on you. - The Buff Whelan Chevrolet Team

September 11, 2018

Stress free experience at Buff Whelan :) Torrie was great! She made my whole experience at Buff Whelan stress free. She made the whole process quick and easy with getting me into a new lease. More

by sunshine18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Fisher, Torrie Shaw
Sep 11, 2018 -

Serra Chevrolet Sterling Heights responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Buff Whelan Chevrolet Team

September 10, 2018

I Great Experience at Buff Whalen Chevrolet I was really happy with the experience I had at Buff Whelan Chevrolet. I was treated like an MVP the moment I walked in the door. My salesperson Torri More

by The Garza Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz, Torrie Shaw
Sep 11, 2018 -

Serra Chevrolet Sterling Heights responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we are glad that our team made such a great impression on you. - The Buff Whelan Chevrolet Team

September 09, 2018

Basically called me a liar and gave me an overpriced offer. I'm a GM employee, I went in to this dealership to get a 2018 camaro ss. He searched the vehicle that I wanted, and gave me an offer for 40k which is More

by Ahmed
Recommend Dealer
No
Employees Worked With
Adam Smigielski
September 06, 2018

2 hour wait for oil check Went in to have oil level checked due to excessive oil consumption recall on my Equinox. Was directed to the waiting room with a buzzer that was supp More

by slick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Noriega
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