
Serra Chevrolet Sterling Heights
Sterling Heights, MI
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Torrie just made it too easy! Torrie allowed us to be at the right place, at the right time. She also got us in the right vehicle for the right price. She was very product knowledg Torrie allowed us to be at the right place, at the right time. She also got us in the right vehicle for the right price. She was very product knowledgeable and patient with her getting us ready for the new technology at our fingertips. We are very pleased to part of the Chevy/Whelan family. More
Great experience My husband and I went to Buff Whelan to look at an advertised Equinox. Hank approached us when we were looking at vehicles, the one that we came to My husband and I went to Buff Whelan to look at an advertised Equinox. Hank approached us when we were looking at vehicles, the one that we came to look at sold earlier that day. He showed us a few other Equinox's they had available. The one that we liked we test drove and ended up buying. Hank was so nice and very helpful. The process was fast and we drove the car home that night. We highly recommend Hank to others and will definitely use him again for future purchases! Michael and Leslie Roe More
Leasing new cars as lemons. I leased a 2017 Chevy Malibu blue velvet in 3/17 from John Trotto who picked out that Malibu without me ever test driving it and taking his word. Sin I leased a 2017 Chevy Malibu blue velvet in 3/17 from John Trotto who picked out that Malibu without me ever test driving it and taking his word. Since late 2017, I have had about 10 repairs and have been in the shop at least 6 to 7 times. 3 engine issues among other fixes. This is a bad car and after driving in the snow storm where my acceleration went out because of engine/sensor issue they should have gotten me another car. But even after talking to 2 managers, who promised their GM corporate liaison would get with me, no one ever did. This is the worst car/leasing experience ever. Jason and work shop staff are amazing though. More
Excellent service Darrin Uhlig is a top notch salesman. He worked with us to get the best deal possible, which we really appreciated. He was very knowledgeable, frie Darrin Uhlig is a top notch salesman. He worked with us to get the best deal possible, which we really appreciated. He was very knowledgeable, friendly and professional. Alice Fisher was also very helpful and friendly making the final details of our sale go very smoothly. We would highly recommend Buff Whelan Chevrolet and Darrin Uhig and Alice Fisher. More
Great Car Buying Experience Torrie was great. Up front with all the costs. Found the car we wanted for the price we wanted to pay. This was our first Chevy and Torrie/Buff Whelan Torrie was great. Up front with all the costs. Found the car we wanted for the price we wanted to pay. This was our first Chevy and Torrie/Buff Whelan will have our business again in the future. Thank you! More
Jacob Frank best sales person I ever had He found the car I wanted the price I wanted and putted it together faster than any one I had. Great Deal will be back for my next car... and so will He found the car I wanted the price I wanted and putted it together faster than any one I had. Great Deal will be back for my next car... and so will my family and friends. I gave out his cards. Jackie Martyniak More
Stress free experience at Buff Whelan :) Torrie was great! She made my whole experience at Buff Whelan stress free. She made the whole process quick and easy with getting me into a new lease. Torrie was great! She made my whole experience at Buff Whelan stress free. She made the whole process quick and easy with getting me into a new lease. Everything was ready for me when I arrived at Buff Whelan. Torrie is kind and was very patient with me in helping me get the vehicle I wanted. I couldn't have asked for a better experience. More
I Great Experience at Buff Whalen Chevrolet I was really happy with the experience I had at Buff Whelan Chevrolet. I was treated like an MVP the moment I walked in the door. My salesperson Torri I was really happy with the experience I had at Buff Whelan Chevrolet. I was treated like an MVP the moment I walked in the door. My salesperson Torrie Shaw was very professional and informational. My new vehicle was ready to go at the scheduled time. I wouldn't hesitate to recommend Buff Whalen Chevrolet to my family and friends. The Garza Family More
Basically called me a liar and gave me an overpriced offer. I'm a GM employee, I went in to this dealership to get a 2018 camaro ss. He searched the vehicle that I wanted, and gave me an offer for 40k which is I'm a GM employee, I went in to this dealership to get a 2018 camaro ss. He searched the vehicle that I wanted, and gave me an offer for 40k which is $100 dollars less than the sticker price. Keep in mind that I have a $2500 voucher from GM on top of my discount. When I told him that I've gotten an offer this same (minus the $950 performance exhausted add-on) car for 34k from a different dealership (3 months ago) he basically called me a lair by saying "I don't believe it." Later on the same day I purchased a 2018 camaro ss sticker price $40.5k for $36k. I will never recommend this person to anyone. Thanks. More
2 hour wait for oil check Went in to have oil level checked due to excessive oil consumption recall on my Equinox. Was directed to the waiting room with a buzzer that was supp Went in to have oil level checked due to excessive oil consumption recall on my Equinox. Was directed to the waiting room with a buzzer that was suppose to go off when vehicle was ready. 2 hours later no buzzer. Went to service desk. Was told my car was ready and that my oil level was 1 qt. low. A wasted day while the service people dallied. Had to have a special technician to pull dip stick out and check oil level. Customer service never apologized for the wait or inconvenience. More