Serra Chevrolet Sterling Heights

Hello My review will be about 3 serviced vehicles(2 Hello My review will be about 3 serviced vehicles(2 SATURN SKYS and 1 CHEVY COBALT) over a few sevice dates. Laura is my main service rep. She hel Hello My review will be about 3 serviced vehicles(2 SATURN SKYS and 1 CHEVY COBALT) over a few sevice dates. Laura is my main service rep. She helps me alot with keeping track of the service needs by having a great attitude and friendly personality. I cant thank her enough(im a handful at times! LOL). When shes busy with other tasks or has a day off Lena and Denise have done a great job of filling in. This is value added since they are also skilled and friendly. THANK YOU LADIES! More

Shopping for a new car at Buff Whalen was a great experiance, Pete was kind, infromative and courtious. We love our new Traverse, Thanks Buff Whalen! experiance, Pete was kind, infromative and courtious. We love our new Traverse, Thanks Buff Whalen! More

I chose 5's for all fields because I have been pleased beyond expectation with every visit to Buff Whelan. The atmosphere is extremely friendly and non pressuring. Sue, Alice and Tom have gone well beyond beyond expectation with every visit to Buff Whelan. The atmosphere is extremely friendly and non pressuring. Sue, Alice and Tom have gone well beyond the extra mile to make sure that my wife and I were completely satisfied with our purchases as well as our service visits. I recomend Sue and Buff Whelan to everyone i know. More

Excellent service. Because my vehicle problem could not be diagnosed easily, Laura providedd me with a rental vehilce, which was a big surprise. Equally surprising, was the work was done just beyond the wa be diagnosed easily, Laura providedd me with a rental vehilce, which was a big surprise. Equally surprising, was the work was done just beyond the warranty time period, but because I was not beyond the mileage limit, I was extended the courtesy of warranty work. I've been to Buff Whelan a few times for service on my Saturn Vue and will continue to do so. More

Everything I asked for and more. We work with another chevy dealership and they were unable to get us what we needed and Dan truly delivered. chevy dealership and they were unable to get us what we needed and Dan truly delivered. More

We were very happy with our purchase. Many choices and friendly courteous help. Car was clean when picked up and ready to go. We will buy from Jeff again. friendly courteous help. Car was clean when picked up and ready to go. We will buy from Jeff again. More

Rob was very professional , courteous, and efficient in helping me to select and lease a new Equinox LS and trade in my Toyota vehicle at a very good price.. helping me to select and lease a new Equinox LS and trade in my Toyota vehicle at a very good price.. More

Teresa and Stefanie were great to assist with the vehicle selections, gladly bring as many cars as we needed to drive and evaluate. They were also clear with all the paperwork I needed to brng They mad selections, gladly bring as many cars as we needed to drive and evaluate. They were also clear with all the paperwork I needed to brng They made us , myself and my two sons, feel very comfortable while we were there! Thanks Nick, Scott(our new Cruze driver) and Tom More

Starting with my salesperson, everyone made it a very pleasant experience. He took me through the service a parts department where everyone was very courteous and helpful. At the time I would recomend th pleasant experience. He took me through the service a parts department where everyone was very courteous and helpful. At the time I would recomend this dealership to others. More

I am very impressed with the high level of quality and friendly service I received at Buff Whelan Chevrolet. Stephanie Nelson and her assistant Lee Walch were exceptional! She was extremely knowledgeable friendly service I received at Buff Whelan Chevrolet. Stephanie Nelson and her assistant Lee Walch were exceptional! She was extremely knowledgeable, friendly and most importantly, patient. She did a great job explaining each document I was signing and did a thorough run through of every detail on the car. She was willing and able to answer every question I had for her; from the details of the cars I was looking at to the breakdown of pricing; also helping me think long-term, not just in the moment. Stephanie has a sales style that is elegant and unique; you leave the dealership feeling like you have a trusted friend in her! Another great quality Stephanie has is that she checks in and keeps you informed on what’s new on the lot. As long as Stephanie is at Buff Whelan Chevrolet, I am a Buff Whelan Chevrolet Customer! Thank You Mr. Jeffery A. Evans More