Serra Chevrolet Sterling Heights

I've always gotten Used trucks before but wanted to check out a New this time. I was nervous about getting financed and Alice put me at ease with the process. She made me feel I could ask any questions and t out a New this time. I was nervous about getting financed and Alice put me at ease with the process. She made me feel I could ask any questions and that I wouldn't be turned away. Pete helped me find the options I wanted on the truck and didn't push me into anything more than I wanted. He was available on the phone, and even text and email. I took my truck to a bar-b-que that weekend & my family loved it. I recommended Buff Whelan already.. you have tons to chose from. I was also given a good deal on my trade. I'm glad that I came to you guys and will continue coming there! More

I came in expecting to simply look at the car of my dreams knowing I couldn't afford it but got a fantastic deal with a great trade. dreams knowing I couldn't afford it but got a fantastic deal with a great trade. More

I had a good experience and would recommend the dealership to others. I did my homework and received quote from several dealers before deciding to buy at Buff Whelan. Any question I had were either dealership to others. I did my homework and received quote from several dealers before deciding to buy at Buff Whelan. Any question I had were either answered by Dan or another associate in the dealership. I enjoy driving my new Malibu and have recommended the car to several others who may be thinking of purchasing a new vehicle. I have had many good comments as tho the appearance of my new car. I look forward to dealing with the dealership on my maintenance and service needs. It was a good touch when Dan introduced the ownership of the dealership - she was very pleasant and sincere. I truly feel I could talk to her regarding any issue I might have at the dealership. Overall, a very pleasant buying experience. More

I have been buying and servicing my Chevys at Buff Whelan for over 15 years. This visit was to look at new cars. our salesman, Rob Sielaff, was great! I was buying a Malibu, and Rob treated me like I was for over 15 years. This visit was to look at new cars. our salesman, Rob Sielaff, was great! I was buying a Malibu, and Rob treated me like I was buying a Cadillac. I'll be coming back to Buff Whelan for our next vehicle. More

dan was great and friendly..we got a good car at a great price.we didnt spend alot of time to get the car which was great. price.we didnt spend alot of time to get the car which was great. More

Stephanie was friendly and very helpful in helping me find the vehical that I wanted. She seached thru inventories until I found the vehicle I wanted. find the vehical that I wanted. She seached thru inventories until I found the vehicle I wanted. More

The Cruze we purchased meets our needs perfectly at this time. The price was right and you had just what we wanted in stock. The mileage we are getting matches our expectations and my wife Karen, as the pri time. The price was right and you had just what we wanted in stock. The mileage we are getting matches our expectations and my wife Karen, as the primary driver, commutes to work economically and in her favorite color car. More

After buying with the Saturn no hassle procedures, I was dreading returning to the old style. Terry was as easy to work with as any salesman I have ever worked with. If Ford spent as much time demonstrating dreading returning to the old style. Terry was as easy to work with as any salesman I have ever worked with. If Ford spent as much time demonstrating all the controls as Terry does, maybe their Touch system wouldn't have such bad ratings. Iwanted nothing to do with that. I also insist on having Daytime Running Lights(which I think should be the law) so the Sonic was the perfect car for me. More

I would recommend this dealership because of the friendly serves. My sales representative worked with me to find the lowest financing possible. I will do business again there. serves. My sales representative worked with me to find the lowest financing possible. I will do business again there. More

The car is new so we have had no service done yet to answer applicable questions. Dan, the salesman, was excellent. He broke down the price of the car better than any other dealership we visited prior answer applicable questions. Dan, the salesman, was excellent. He broke down the price of the car better than any other dealership we visited prior to purchasing the Equinox. He was the best salesman we dealt with. The car when we picked it up was very clean, porter did a great job of cleaning it up and the salesman explained all the features we were not familiar with. I would recommend dealership very highly to family and friends. More