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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
Vehicles
4.6
268 Reviews
If you’re looking for a local car dealership with great reviews and an even better reputation, turn to Serra Chevrolet Of Saginaw. With over 40 years of experience, our Chevrolet dealer in Saginaw, MI has helped countless friends, family, and neighbors upgrade to the vehicle of their dreams for an affordable price.
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4200 Bay Rd

Saginaw, MI

48603

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Showing 270 reviews

July 01, 2026

My experience was met with full satisfaction. Friendly people, excellent customer service and very knowledgeable helpful staff More

by debraramey15
Recommend Dealer
Yes
Employees Worked With
Ryan Coney
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July 01, 2026

Timely & efficient They have always been friendly & upfront with charges Very professional & waiting room clean More

by SPKUBIAK
Recommend Dealer
Yes
Employees Worked With
Lois
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June 30, 2026

I am more than pleased with the service I received at Serra. From the moment you walk up to the check-in desk, to when you’re getting in your car to leave everyone there is so helpful and caring. There’s More

by lsm9739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name, but it was the girls at the front service area. They’re all very helpful.
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June 30, 2026

Customer service was great and the employees were fantastic plus the follow up call was appreciated More

by GATOR.GATES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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June 30, 2026

Melissa is always wonderful to work with. Serra does an amazing job meeting expectations, thank you More

by CAMERON.TOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McNally
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June 30, 2026

Second trip for a maintenance issue. Still not resolved. Will be going somewhere else to see if they can resolve the problem. More

by lcampbell5166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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June 30, 2026

They part they replaced was not the problem and now I have to pay for repairs out of pocket. Will never do business with them again. More

by Melissadowd
Recommend Dealer
No
Employees Worked With
Scott
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Jun 30, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Melissa. I understand your frustration regarding the repairs and the inconvenience it has caused you. I value your feedback and would appreciate the opportunity to address your concerns further. Please feel free to reach out to me directly at Serra Chevrolet of Saginaw to discuss this matter in more detail. Your satisfaction is important to me. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 28, 2026

Made a horribly stressful situation pain free and enjoyable Will send everyone I know to pat. Will be back when I'm ready for another vehicle More

by Mn7497
Recommend Dealer
Yes
Employees Worked With
Patrick mcinerney
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Jun 29, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I’m glad Pat was able to make your experience at Serra Chevrolet of Saginaw stress-free and enjoyable. We appreciate your willingness to recommend us to others and look forward to welcoming you back when you’re ready for your next vehicle. Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

June 28, 2026

Serra has consistently met or exceeded my expectations. Bob our salesperson has taken care of all our needs for many years and gone above and beyond in servicing all our needs. More

by mtsdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Wainwright
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Jun 28, 2026 -

Serra Chevrolet of Saginaw responded

Appreciate your feedback on your visit! I’m glad to hear that Serra Chevrolet of Saginaw has consistently met your expectations and that Bob has been such a valuable part of your experience. I truly appreciate your loyalty, and we look forward to serving you for many more years to come! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

June 27, 2026

Took truck in for oil change. .a yr or so ago?…. discovered a split in my radiator… down to service dept, the truck went… estimated repair cost 2500.00….. like anyone else would, More

by Bushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know of any
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Jun 28, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent visit to Serra Chevrolet of Saginaw. I understand that the repair process and associated costs can be frustrating, especially for a company vehicle. Your feedback is valuable, and I take it seriously as it helps us improve our services. If you would like to discuss this further, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

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