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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
Vehicles
4.6
261 Reviews
If you’re looking for a local car dealership with great reviews and an even better reputation, turn to Serra Chevrolet Of Saginaw. With over 40 years of experience, our Chevrolet dealer in Saginaw, MI has helped countless friends, family, and neighbors upgrade to the vehicle of their dreams for an affordable price.
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4200 Bay Rd

Saginaw, MI

48603

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Showing 261 reviews

June 27, 2026

Took truck in for oil change. .a yr or so ago?…. discovered a split in my radiator… down to service dept, the truck went… estimated repair cost 2500.00….. like anyone else would, More

by Bushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know of any
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Jun 28, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent visit to Serra Chevrolet of Saginaw. I understand that the repair process and associated costs can be frustrating, especially for a company vehicle. Your feedback is valuable, and I take it seriously as it helps us improve our services. If you would like to discuss this further, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 27, 2026

Lois is great to work with She was helpful with my service and great communication More

by ALLISONSUMP
Recommend Dealer
Yes
Employees Worked With
Lois
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Jun 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Allison! I’m thrilled to hear that you had a great experience with Lois at Serra Chevrolet of Saginaw. Our team is dedicated to providing excellent service and communication, and I’m glad to know we met your expectations. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 26, 2026

Professional, best service I've ever experienced in my life Great communication, pricing and a fantastic dealership experience More

by showermanl
Recommend Dealer
Yes
Employees Worked With
Scott
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Jun 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I truly appreciate your kind words about the service you received at Serra Chevrolet of Saginaw. It's great to hear that our communication, pricing, and overall dealership experience exceeded your expectations. We look forward to welcoming you back soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 26, 2026

I had toget two wreckers so i wasn't pleased about that and i was given a truck for a loaner that i needed help getting in and out of every time. I thought that was ridiculous. More

by megnorman9
Recommend Dealer
Yes
Report | Print
Jun 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback. I understand your concerns about the need for two tows and the difficulty with the loaner truck. We strive to provide the best service possible at Serra Chevrolet of Saginaw, and your experience is important to me. If you would like to discuss this further, please feel free to contact me directly. I appreciate your input, and we hope to improve your experience in the future. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 25, 2026

We went looking for a good deal on a van and left with a GREAT deal on a van. Professional, honest and sincere. Those 3 words perfectly describe my experience at Serra. More

by furmanth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smutek
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Jun 26, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I am thrilled to hear you found a great deal on a van and that your experience at Serra Chevrolet of Saginaw was professional, honest, and sincere. We truly appreciate your kind words and hope to see you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

June 25, 2026

Very helpful and nice to know Very helpful to explain what you need or would be needing and very nice More

by davegarcia2013dg2
Recommend Dealer
Yes
Employees Worked With
Darcey
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Jun 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Dave! I’m glad to hear that you found our help at Serra Chevrolet of Saginaw helpful and friendly. Your feedback is appreciated, and we look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 25, 2026

Darrell Ninberg was most helpful in locating the missing exact new vehicle I was looking for. He made the whole car buying experience as simple as possible. More

by SAGINAWBOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Ninberg
Report | Print
Jun 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I’m thrilled to hear that Darrell was able to assist you in finding the exact new vehicle you were looking for. At Serra Chevrolet of Saginaw, we strive to make the car buying experience as smooth as possible. I appreciate your feedback, and we hope to see you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

June 24, 2026

Seems very dysfunctional, communication between team members lacked and did not give me the most confidence that everything was done correctly. Not reassuring that the vehicle was in good hands. More

by WARRIORJOE68
Recommend Dealer
No
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Jun 24, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us. Your feedback regarding the communication within our team at Serra Chevrolet of Saginaw is appreciated. I understand how important it is for you to feel confident in the care of your vehicle. Please feel free to reach out to me directly so I can discuss your concerns further and ensure we improve our service. Your satisfaction is important to me, and we hope to provide a better experience in the future. Tate Keelin Fixed Operations Director tate.keelin@serrasaginaw.com 989-393-9353

June 23, 2026

Professional and customer friendly Always willing to answer questions and provide good service. All done! More

by vlpost49
Recommend Dealer
Yes
Employees Worked With
Lesley Lopez and Tate Keelin
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Jun 23, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with us at Serra Chevrolet of Saginaw. We're always here to assist with any questions and provide excellent service. We look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 23, 2026

Service was excellent. They had me in and out in a timely manner. Fast and friendly service More

by MAKINTHEBREAK
Recommend Dealer
Yes
Employees Worked With
Ivan Miller and Melissa Mc Nally
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Jun 23, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your fantastic review! I’m thrilled to hear that you experienced excellent service and that we could get you in and out quickly. Your kind words about our fast and friendly service at Serra Chevrolet of Saginaw mean a lot to us. We look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

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