Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

Directions

By Type

Showing 307 reviews

May 26, 2026

Did not properly fill my car. Had to buy quart and top off. I pointed out to tech that it looked low and he told me it just had to circulate. Got home and still did not reach prop More

by RAMALO63
Recommend Dealer
No
Employees Worked With
15 minute Oil change
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us. I understand your concern regarding the oil level in your vehicle after service at Serra Chevrolet of Saginaw. I appreciate your feedback, as it helps us maintain our standards. Please reach out to me directly so we can discuss this further and ensure your vehicle is properly taken care of. Your satisfaction is important to me. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Great dealership and service department. Very competitive pricing for vehicles and repairs. My go to dealership for over 30 years. More

by TLBNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I truly appreciate your loyalty to Serra Chevrolet of Saginaw over the past 30 years. It's fantastic to hear that you find our pricing competitive and that you value our service department. Looking forward to continuing to serve you for many more years to come! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Always a great day to do business with Serra The excellence started with Draper Chevrolet and Serra carried on the tradition More

by CTALBOT1
Recommend Dealer
Yes
Employees Worked With
Darcey at service desk
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m delighted to hear that you consistently have great experiences with Serra Chevrolet of Saginaw. It's great to know that the excellence you found at Draper Chevrolet is being carried on with us. I appreciate your support, and we look forward to serving you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 26, 2026

Very professional. She was very professional and courteous. I didn't have to wait long. Took care of me right away. Called me as soon as the car was done. More

by westderrick984
Recommend Dealer
Yes
Employees Worked With
Darcey
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Derrick! I appreciate your kind words about our professionalism and efficiency at Serra Chevrolet of Saginaw. I'm glad to hear that you had a positive experience and that we were able to take care of you promptly. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Got oil change and tire rotation. ...all was great All workers were very kinds and helpful More

by COUBOU
Recommend Dealer
Yes
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m happy to hear that your oil change and tire rotation went smoothly and that we provided you with kind and helpful service. I appreciate your feedback, and we look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Very Professional, knowledgeable, & great communication- I was never wondering what was going on. I always received service updates proactively. Loved it! More

by SCOTT.ARNETT2
Recommend Dealer
Yes
Employees Worked With
Lesley A. Lopez
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your fantastic review, Scott! I’m delighted to hear that you had a positive experience with us at Serra Chevrolet of Saginaw. We take pride in providing professional and proactive service, and it's great to know we kept you informed throughout the process. I appreciate your kind words, and we look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Scott was really helpful. Although the dealership was busy they got me in and out within the time they predicted. More

by KATELYNAIKENS
Recommend Dealer
Yes
Employees Worked With
Scott
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Katelyn! I’m thrilled to hear that Scott was able to assist you effectively, even during a busy time. At Serra Chevrolet of Saginaw, we strive to provide prompt and efficient service to all our customers. I appreciate your feedback, and we look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Had to reset something they changed. Low level alarm went came on after truck setting a couple of days. Found a rubber thing under my hood. Will have to contact them. More

by TRACI.VINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa mcnally
Print
May 26, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Traci. I understand your concerns regarding the alarm and the rubber piece you found under the hood of your truck. I appreciate your feedback and encourage you to reach out to me directly at Serra Chevrolet of Saginaw to assist you further and ensure that this will not happen again on your future visit. Your satisfaction is important to me, and we're here to help. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Great people. Always courteous. Listen to my explanation of why I’m there. And give me a very understandable response. More

by ZAK1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Their all great
Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review!, Zak I’m glad to hear that you experienced courteous service and felt listened to at Serra Chevrolet of Saginaw. We strive to provide clear and understandable responses to all our customers. I appreciate your kind words, and we look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 25, 2026

They went above and beyond to help us, professional and kind. Excellent, friendly, super helpful More

by oregonmg00
Recommend Dealer
Yes
Employees Worked With
Herb, Tyler, Josh, idk
Print
May 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I'm thrilled to hear that I went above and beyond for you. Your kind words about my professionalism and helpfulness mean a lot to me. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

1
...
14
15
16
...
31