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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

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Showing 307 reviews

May 07, 2026

Both were great! I felt truly valued as a customer. They took care of everything and I was grateful for it. Cuz service was excellent all the way around. More

by JAMES.A.RIOS
Recommend Dealer
Yes
Employees Worked With
McNally
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May 08, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review, James! I'm glad you felt valued as a customer at Serra Chevrolet of Saginaw. Our team is dedicated to providing excellent service, and it’s great to know we met your expectations. We look forward to assisting you again! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 07, 2026

Very helpful with my truck, let me know what was wrong with and that it was under warranty, also recommended something that was needed. More

by LDCRONK1972
Recommend Dealer
Yes
Employees Worked With
Melissa
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May 08, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I'm glad that our team at Serra Chevrolet of Saginaw was able to assist you with your truck and provide you with helpful information regarding the warranty and recommendations. We appreciate your feedback and look forward to serving you again. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 04, 2026

Everything went well with them, just wish (GM) would recall all of the ground straps in not just the one More

by AL.MOULTRIE
Recommend Dealer
Yes
Employees Worked With
Melissa
Print
May 05, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback, Al! I’m glad to hear that everything went well with your experience at Serra Chevrolet of Saginaw. I appreciate your thoughts on the ground straps and understand your concerns. If you have any more questions or need assistance, feel free to reach out to us. We hope to see you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 05, 2026 -

AL.MOULTRIE responded

Everything went well

May 04, 2026

The oil change was fast yet thoroughly done including tire rotation. I would recommend to friends More

by CLSSEEGRAVES
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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May 05, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I’m thrilled to hear that you had a fast and thorough oil change, including a tire rotation, at Serra Chevrolet of Saginaw. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 04, 2026

1st time going to have it done since husband died in February and it was easier then I thought it would be. That's where I'll be getting oil changes done More

by JAM4656
Recommend Dealer
Yes
Employees Worked With
Had a oil change and tire rotation
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May 05, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with me, Jam. I'm glad to hear that your visit was easier than you expected and that you chose Serra Chevrolet of Saginaw for your oil changes. We look forward to seeing you again and providing you with excellent service in the future. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 04, 2026

I put new cabin and engine air filters in my vehicle 2 days before bringing it in for an oil change and 45k mile maintenance. I was told I needed both a new engine and cabin air filter. Obviously no on ch More

by en17798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Lopez Belt
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May 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback. I understand your concerns regarding the recommendation for new engine and cabin air filters during your recent visit to Serra Chevrolet of Saginaw. We strive to provide accurate information and valuable service to our customers. Your experience is important to me, and I encourage you to reach out to me directly so I can discuss this further. I appreciate your input and hope we get to provide a better experience in the future. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 02, 2026

Great people! Super friendly and worked hard finding a great vehicle for my family and me. More

by MICHIGAN_MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Print
May 03, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I’m happy to hear that our team was able to help you find a great vehicle for your family. We appreciate your kind words and look forward to assisting you again soon. Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 01, 2026

he is definitely a great person. He also will help you get a vehicle. He does not play about his customers More

by m.will1114
Recommend Dealer
Yes
Employees Worked With
patrick
Print
May 02, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Will! I'm thrilled to hear that you had such a positive experience with us at Serra Chevrolet of Saginaw. We are dedicated to providing excellent service and helping our customers find their perfect vehicle. We appreciate your kind words and look forward to serving you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 30, 2026

They always kept me in the loop. Found me the best deals and took good care of me. More

by WHOPPERFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from sales and the two ladies in repair were amazing
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May 01, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I’m happy to hear that you felt well-informed and taken care of during your experience with Serra Chevrolet of Saginaw. We always strive to provide the best deals and excellent service. Your feedback is appreciated, and we look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 29, 2026

It was a great dealership and it had wonderful customer service. I would recommend to others. More

by kopecashley4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Wainwright
Print
Apr 29, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m glad to hear that you had a great experience with the customer service at Serra Chevrolet of Saginaw. Your recommendation means a lot to us. We look forward to helping you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

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