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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

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Showing 307 reviews

April 29, 2026

Came in to see if I could get into a newer Tahoe, I was helped by Herb and I couldn’t be happier with my experience. Great customer service. Unfortunately we couldn’t get a payment low enough with the inte More

by MURRYBLUE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Waits
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Apr 29, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words, Murry! I’m thrilled to hear that you had a great experience with Herb at Serra Chevrolet of Saginaw while exploring the newer Chevrolet Tahoe. I appreciate your understanding regarding the current interest rates, and we look forward to assisting you again in the future. Don't hesitate to reach out when you're ready to revisit your options! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 27, 2026

Great experience will be a long time customer Took care of every need and want I requested. More

by Jhubbell77
Recommend Dealer
Yes
Employees Worked With
Rod Tacey
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Apr 28, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience at Serra Chevrolet of Saginaw and that we were able to meet all your needs and wants. We look forward to serving you for many years to come! Don't hesitate to reach out if you need anything in the future. Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 25, 2026

It's nice to be able to quick service the car instead of having to wait for a long time in the service department. More

by WJLSR1
Recommend Dealer
Yes
Employees Worked With
Quick lube Oil services
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Apr 26, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your positive feedback! I’m glad to hear you appreciated the quick service at Serra Chevrolet of Saginaw. We strive to provide efficient service to all customers, and it's great to know we met your expectations. We look forward to seeing you again for your next service! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 25, 2026

Rod was great, and took care of all my needs. Very satisfied to say the least. More

by bhess5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod
Print
Apr 26, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I’m glad to hear that Rod took great care of you and met all your needs. Your satisfaction is our priority at Serra Chevrolet of Saginaw. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 24, 2026

Everybody was very friendly and Nicole did her best to find me the best deal possible. More

by adampape1234
Recommend Dealer
Yes
Employees Worked With
Nicole
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Apr 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words, Adam! I’m thrilled to hear that you had a great experience at Serra Chevrolet of Saginaw and that Nicole was able to assist you in finding the best deal. I appreciate your feedback, and we hope to see you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 24, 2026

Only received 1 key fob so not really totally satisfied after being told they had the other one. More

by Ricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Coney
Print
Apr 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback, Ricardo. I appreciate you taking the time to share your experience with us. I understand how important it is to receive all necessary items, including the key fob. Please feel free to reach out to me directly at Serra Chevrolet of Saginaw, and we'd be happy to assist you further. Your satisfaction is important to me. Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 24, 2026

Everyone is extremely friendly and very accommodating. I couldn't ask for better service at any other dealership. More

by loraneiderquill
Recommend Dealer
Yes
Employees Worked With
Bob Wainwright
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Apr 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m glad to hear that you experienced friendly and accommodating service at Serra Chevrolet of Saginaw. Your kind words mean a lot to us. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 23, 2026

Very professional and quick service Got me in in a timely manner and very friendly. More

by EAGLEMAN51975
Recommend Dealer
Yes
Print
Apr 24, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I appreciate your feedback about our professional and quick service at Serra Chevrolet of Saginaw. I'm glad to hear you had a friendly experience. We look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 23, 2026

Fast. Honest. Tried to upsell filters I didn't need though Well done. No thank you More

by Cpb10
Recommend Dealer
Yes
Employees Worked With
Scott in Service
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Apr 24, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback! I appreciate your kind words about your experience at Serra Chevrolet of Saginaw. I'm glad to hear you found our service fast and honest. We always aim to provide the best recommendations for our customers and appreciate your input regarding the upsell. Please don’t hesitate to visit us again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 23, 2026

l was happy with the customer service and also with the courtesy ride Drivers. l was glad to be told about a sale on a set of 85k mile Goodyear tires More

by sheryllee
Recommend Dealer
Yes
Employees Worked With
Lesley Lopez
Print
Apr 24, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words, Sheryl! I’m thrilled to hear that you were happy with the customer service and the courtesy ride drivers. I’m also glad you found out about the sale on the Goodyear tires. Your satisfaction is our priority, and we look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

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