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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
Vehicles
4.6
261 Reviews
If you’re looking for a local car dealership with great reviews and an even better reputation, turn to Serra Chevrolet Of Saginaw. With over 40 years of experience, our Chevrolet dealer in Saginaw, MI has helped countless friends, family, and neighbors upgrade to the vehicle of their dreams for an affordable price.
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4200 Bay Rd

Saginaw, MI

48603

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Showing 261 reviews

June 23, 2026

When I tried to ask a worker a question he walked away when I was mid sentence. Manager assumed I was being hostile and was hostile back with me. Manager said there was no one that I could talk to above h More

by RILEYASIA
Recommend Dealer
No
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Jun 25, 2026 -

Serra Chevrolet of Saginaw responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 23, 2026

Smooth easy clear of communication My visit was my first Darcy assist me in my situation of appointment kept me updated on issue and options her kindness made it easy as well More

by DUNNDESIREE32
Recommend Dealer
Yes
Employees Worked With
Darcy
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Jun 23, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m thrilled to hear that your first visit to Serra Chevrolet of Saginaw was smooth and that Darcy provided clear communication and kindness throughout your experience. I appreciate your feedback, and we look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 22, 2026

I’ve always had above and beyond customer service here. Ivan Miller and Brent have been excellent to work with and made sure I was happy with my new lease. More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, April! I’m thrilled to hear that you had an excellent experience with Ivan and Brent at Serra Chevrolet of Saginaw. Your satisfaction is our priority, and I appreciate your kind words about our customer service. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

June 22, 2026

The stuff was understand of the frustration I had with my internet in my truck. They didnt stop until they found out wht the problem was it. More

by kishnajackson
Recommend Dealer
Yes
Employees Worked With
Lesley
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience, Kishna! I'm glad to hear that we were able to assist you with the internet issue in your truck. I appreciate your feedback, and we're always here to help. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 22, 2026

Was good and friendly service. Never had a problem with service at Serra Chevrolet In comparison to other Chevy dealerships in the area. Serra is the best. More

by DEL364
Recommend Dealer
Yes
Employees Worked With
Oil Change Service
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I appreciate your feedback about the good and friendly service you received at Serra Chevrolet of Saginaw. It’s great to hear that you’ve had a positive experience compared to other dealerships. We look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 21, 2026

I had an oil change and tire rotation. Everything was good but I see they jacked the prices up on everything compared to my last few oil changes. More

by WPBRYAN69
Recommend Dealer
Yes
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Bryan. I'm pleased to hear that your oil change and tire rotation went smoothly. I appreciate your feedback regarding pricing and understand that it can vary over time. If you have any further concerns or questions, please feel free to reach out to us at Serra Chevrolet of Saginaw. Your input is valuable to us as we strive to maintain our standards. We hope to see you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 21, 2026

It's very pleasurable when I go there and very clean. I also want to complement Mellisa from the service, she has been really good to work with also. More

by goskoboy2
Recommend Dealer
Yes
Employees Worked With
Herb & Tessa
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m delighted to hear that you have a pleasurable experience at Serra Chevrolet of Saginaw and appreciate your compliments about the cleanliness and Mellisa's excellent service. We look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 21, 2026

I've had good experiences several times taking my car there for service. Melissa has been quick to respond fill me in, and honest More

by Apsamuel106
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your positive review, Samuel! I’m happy to hear that you’ve had great experiences with our service at Serra Chevrolet of Saginaw. It’s wonderful to know that Melissa has provided you with quick and honest communication. I appreciate your trust in us, and we look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 21, 2026

Kind, reputable and negotiable. They were patient during my service and let me get a pre purchase inspection down the road. Kept me well informed. More

by acetwells42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason R, Tessa
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Jun 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I'm thrilled to hear that you found Serra Chevrolet of Saginaw to be kind and reputable. It's great to know that we were patient and kept you informed throughout your experience. I appreciate your feedback, and we look forward to assisting you again in the future. If you have more to share, please don’t hesitate to reach out! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

June 21, 2026

l was able to get what l needed done quickly and with good customer service More

by sheryllee
Recommend Dealer
Yes
Employees Worked With
Scott
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Jun 21, 2026 -

Serra Chevrolet of Saginaw responded

Thank you so much for your wonderful review, Sheryllee! I’m thrilled to hear that you had a quick and positive experience at Serra Chevrolet of Saginaw. We strive to provide excellent customer service, and your feedback means a lot to us. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

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