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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

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Showing 307 reviews

July 11, 2026

Great service, staff was polite and courteous. I just about fell out of my car when I got the bill. $100+ for an oil change and tire rotation? Seems a bit extreme. Fool me once, shame on you. Foo More

by DMHSKOWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple
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Jul 12, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback! I'm glad to hear that you experienced great service and found our staff polite at Serra Chevrolet of Saginaw. Our team understands that pricing can sometimes feel unexpected, and we appreciate your perspective. If you have any further concerns or questions about our services, please feel free to reach out to me directly. We value your input and hope to serve you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 11, 2026

The entire crew was fantastic and did a wonderful job with a difficult repair. I would not go anywhere else they did a wonderful job. More

by susie517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jul 12, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m thrilled to hear that we're able to assist you with your difficult repair and that you were satisfied with the service. We truly appreciate your trust in me and look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 11, 2026

Efficient and thorough It was kind and they found an issue with my tire and offered to quote me for new tires More

by MIKEMUNDO81
Recommend Dealer
Yes
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Jul 12, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Mike! I'm glad to hear that you found my service at Serra Chevrolet of Saginaw to be efficient and thorough. It's great that we could assist you in identifying the issue with your tire and provide a quote for new tires. We appreciate your feedback and look forward to helping you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 11, 2026

The people were friendly. The lounge was comfortable. They had my car finished within the estimated time. More

by LWILES
Recommend Dealer
Yes
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Jul 12, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m glad to hear that you found me friendly and enjoyed the comfortable lounge at Serra Chevrolet of Saginaw. It's great to know I met your expectations by completing your car service promptly. We appreciate your feedback and look forward to seeing you again! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 11, 2026

Car was taken at appointment time, and returned completed at the approximate time that was indicated More

by MATALBOT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy
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Jul 12, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your positive feedback! I’m glad to hear that your vehicle service at Serra Chevrolet of Saginaw was handled promptly and to your satisfaction. We appreciate your trust in me and look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 11, 2026

Professional, trustworthy and prompt! Leslie is wonderful and knowledgeable. I would recommend this dealership 100% More

by JPN0432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Lopez-Belt
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Jul 12, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I’m thrilled to hear that you had such a positive experience at Serra Chevrolet of Saginaw. Leslie is indeed wonderful, and we're glad her knowledge helped you. We appreciate your recommendation and look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 09, 2026

Went right to work. While someone went to get the part they removed the old part so they could be ready to install the new when it got there More

by lastantz
Recommend Dealer
Yes
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Jul 10, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I'm glad to hear that we were efficient in handling your service needs. I appreciate your feedback, and we hope to see you again for any future automotive needs! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 09, 2026

Fast efficient service Employees are carrying and explained process and helped with resetting the service reminder The cost thought increased a lot since last oil change More

by DR.FRAIJ
Recommend Dealer
Yes
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Jul 10, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I’m glad to hear that you experienced fast and efficient service at Serra Chevrolet of Saginaw, and that we were helpful in explaining the process and resetting your service reminder. I appreciate your feedback about the cost increase, and we will take that into consideration as we strive to provide the best value for our customers. We hope to see you again for your next visit! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 09, 2026

Was able to get in quickly for service needed and repair completed quicker than anticipated. More

by jltruemner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Haas
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Jul 09, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I’m honored to hear that you had a quick and efficient service experience at Serra Chevrolet of Saginaw. Our team always strives to exceed our customers' expectations, and it's great to know we met yours. We look forward to seeing you again next time! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 08, 2026

Got in quick and was done faster than I thought Everyone there was very friendly More

by LAURALB93
Recommend Dealer
Yes
Report | Print
Jul 09, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Laura! I’m glad to hear that you had a quick and friendly experience at Serra Chevrolet of Saginaw. We appreciate your feedback and look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

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