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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

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Showing 307 reviews

April 22, 2026

The service is good but it would be better if loyal customers would get discounts. More

by JIM.BAHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Apr 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback, Jim. I’m glad to hear you find the service good. We appreciate your suggestion regarding discounts for loyal customers and will take it into consideration. Your input is valuable to us, and we hope to continue serving you in the future. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 21, 2026

He was great he help me with everything I needed an was looking for He got me an a excellent car the exact one I wanted More

by Naenaew0113
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your glowing review! I'm glad to hear you had a great experience at Serra Chevrolet of Saginaw and got the exact car you wanted. Our team is dedicated to helping our customers, and it’s wonderful to know we met your needs. We look forward to seeing you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 21, 2026

Prompt service, pleasant, efficient Staff was friendly, quickly took care of the issue with my car and ended visit with a smile More

by dionneellison330
Recommend Dealer
Yes
Print
Apr 21, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Dionne! I'm thrilled to hear that you had a positive experience at Serra Chevrolet of Saginaw. It's great to know we provided prompt and friendly service to resolve your car issue. We look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 20, 2026

Very nice professional people. Always trying to go up and beyond to make you happy and get the job done More

by smooth0
Recommend Dealer
Yes
Employees Worked With
Leslie Lopez and Melissa McNally
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Apr 21, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Serra Chevrolet of Saginaw. It's great to hear that you had a positive experience with us. We always strive to go above and beyond for our customers, and your feedback motivates us to keep doing our best. We look forward to seeing you again! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 20, 2026

Got me in and out quick with exactly what I needed. The crew is very friendly and knowledgeable. More

by TJMENJOU
Recommend Dealer
Yes
Employees Worked With
Quick lube
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Apr 21, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I'm thrilled to hear that you had a quick and positive experience at Serra Chevrolet of Saginaw. We take pride in being friendly and knowledgeable, and we appreciate your recognition of our efforts. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 20, 2026

Very easy going and worked with what I had to offer. Kept in contact with me thru out the deal. More

by zach0721
Recommend Dealer
Yes
Employees Worked With
Ivan
Print
Apr 21, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind review, Zach! I’m thrilled to hear that you had an easy-going experience with me at Serra Chevrolet of Saginaw. We pride ourselves on maintaining good communication throughout the deal. We appreciate your feedback and look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 19, 2026

Painless Very accessible and easy to deal with. Friendly staff Things went very smoothly Good More

by PATTI.LEW
Recommend Dealer
Yes
Employees Worked With
Darrell
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Apr 20, 2026 -

Serra Chevrolet of Saginaw responded

Patti, thank you for your wonderful review! I'm thrilled to hear that your experience at Serra Chevrolet of Saginaw was painless and smooth. Our friendly staff always strives to provide the best service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 19, 2026

Very nice experience. Helpful, courteous, friendly, knowledgeable, and that's all I can think of at this time. More

by kkuznicki
Recommend Dealer
Yes
Employees Worked With
Bob Wainwright
Print
Apr 19, 2026 -

Serra Chevrolet of Saginaw responded

Appreciate you letting us know about your experience! I’m delighted to hear that you had a very nice experience at Serra Chevrolet of Saginaw. We strive to provide helpful and friendly service, and it’s great to know that we succeeded. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 19, 2026

Helped me through a very stressful hard time and made getting a new vehicle easy and less stressful More

by jenniferfeldotte
Recommend Dealer
Yes
Employees Worked With
Bob wainwright
Print
Apr 19, 2026 -

Serra Chevrolet of Saginaw responded

Thanks for leaving such a thoughtful note about your visit, Jennifer! I'm happy to hear that we could help make your experience at Serra Chevrolet of Saginaw easier during a stressful time. I appreciate your feedback, and we look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 19, 2026

I inquired online about buying a new truck at 2pm one day and by 5pm I was walking out with keys to it. The service from my salesperson Nicole Schneider was A-1. She was personable, and took care of switchin More

by lavalleholman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Schneider
Print
Apr 19, 2026 -

Serra Chevrolet of Saginaw responded

Grateful for you sharing this lovely experience with us, Lavalle! I'm delighted to hear that your experience at Serra Chevrolet of Saginaw was so positive, and that Nicole provided you with A-1 service. It's great to know that you appreciated the personalized attention and efficiency in getting you into your new truck. We strive to make every visit special, and your feedback reaffirms our efforts. We look forward to assisting you again in the future—enjoy your new truck! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

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