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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

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Showing 307 reviews

April 07, 2026

Just basic oil change. Staff was friendly and courteous and knowledgeable. I would definitely come back for my services More

by BOND7148
Recommend Dealer
Yes
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Apr 08, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I'm happy to hear you found our staff at Serra Chevrolet of Saginaw to be friendly, courteous, and knowledgeable during your oil change visit. We look forward to welcoming you back for your future service needs! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 07, 2026

She was friendly and efficient Melissa was helpful and she didn't try to talk me into paying for something I didn't need. More

by KERI720
Recommend Dealer
Yes
Employees Worked With
Melissa
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Apr 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m thrilled to hear that Melissa provided you with friendly and efficient service at Serra Chevrolet of Saginaw. I appreciate your feedback and am glad that she helped you find what you needed without any pressure. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 07, 2026

I was scammed into buying a supposedly bumper to bumper $4000 dollar 150 thousand mile warranty. The salesman never pointed out that certain things like hoses were not included in the warranty. He told me More

by KAILEECONLEY
Recommend Dealer
No
Employees Worked With
Joe Meyers and Darcy Allen
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Apr 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Kailee. I understand your concerns regarding the warranty and how it has affected your monthly payment. We strive to provide transparency and clarity in all our offerings, and your feedback is valuable in helping us improve our processes. I encourage you to reach out to me directly at Serra Chevrolet of Saginaw so we can discuss your situation further and see how I can assist you. Thank you for bringing this to our attention. Tate Keelin Fixed Operations Director tate.keelin@serrasaginaw.com 989-393-9353

April 07, 2026

Leslie and her team are great and went the extra mile for me. I’m not fully convinced the vehicle diag was correct however Leslie and Darcey were amazing to work with and always are! More

by T-HERITIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcey, Lesley
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Apr 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback! I'm thrilled to hear that Leslie and her team provided you with excellent service at Serra Chevrolet of Saginaw. Your concerns about the vehicle diagnosis are appreciated, and I encourage you to reach out to us directly to discuss this further. We look forward to assisting you again! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 06, 2026

No issues. Great service Gets us in quick. Keeps us in the loop Thank you More

by JJOHNSON@DUTCHFARMS.COM
Recommend Dealer
Yes
Employees Worked With
Leslie Lopez
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Apr 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I am happy to hear you had a great experience with our service team. We appreciate your kind words and look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 05, 2026

Had problems with GM paying for my Transmission that still had a warranty on it More

by Vicky.morse63
Recommend Dealer
Yes
Employees Worked With
Melissa
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Apr 06, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Vicky. I understand that issues with warranty claims can be frustrating. I appreciate your feedback and encourage you to contact me directly at Serra Chevrolet of Saginaw, so I can assist you further. Your satisfaction is important to me, and I'm here to help. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

April 04, 2026

Herb helped me decide on what to buy and the best option for me. Loved it More

by MMARTINDLS
Recommend Dealer
Yes
Employees Worked With
Herb, Tyler and another guy at the new sales department
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Apr 05, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m happy to hear that our team was able to assist you in finding the best option for your needs. We appreciate your feedback and hope to see you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 04, 2026

It was a very easy process from start to finish. I appreciate the time Nicole took to go over a variety of scenarios depending on how much I was planning to put down on the vehicle. More

by ssedlar88
Recommend Dealer
Yes
Employees Worked With
Nicole
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Apr 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for the wonderful review! I’m glad to hear that your experience at Serra Chevrolet of Saginaw was smooth and that Nicole was able to assist you effectively. I appreciate your feedback, and we look forward to helping you again in the future. Enjoy your new vehicle! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 04, 2026

It was a pleasure to buy my new vehicle there. I would probably return if I need a new vehicle More

by cacramer61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m delighted to hear that you had a great experience purchasing your new vehicle at Serra Chevrolet of Saginaw. I appreciate your feedback, and we look forward to assisting you again in the future. Enjoy your new ride! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

April 03, 2026

Everything was explained to me so I could understand . All of my questions were answered . More

by bradbenzenberg
Recommend Dealer
Yes
Employees Worked With
Darrell Nimberg
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Apr 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your positive feedback, Brad! I'm glad to hear that everything was explained clearly and that all your questions were answered. At Serra Chevrolet of Saginaw, we strive to provide excellent customer service. We look forward to seeing you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

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