Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
4.6
307 Reviews
Call Dealership (989) 790-0800

4200 Bay Rd

Saginaw, MI

48603

Directions

By Type

Showing 307 reviews

March 31, 2026

Scott thane needs to be retrained n customer services. Took over a week to resolve a tire issue. More

by DELBARBO319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott m
Print
Mar 31, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with me, Del. I appreciate your feedback regarding the tire issue you encountered. Your concerns are important, and I encourage you to reach out to me directly at Serra Chevrolet of Saginaw so I can address this matter further. We strive to uphold high standards in customer service, and I will take your input into consideration. Thank you again for your review. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

March 31, 2026

The lady that waited on me was very nice and it was a good service More

by MARILYN.GUTTOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good
Print
Apr 01, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words, Marilyn! I’m thrilled to hear that you had a positive experience and received good service at Serra Chevrolet of Saginaw. I appreciate your feedback, and we hope to see you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

March 31, 2026

Fast, friendly, and quality service! Service Manager Scott Maulsof and the technician Adam were great! Highly recommend More

by rwautosalessalvage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Maulsof
Print
Apr 01, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced fast, friendly, and quality service at Serra Chevrolet of Saginaw. It's great to know that Scott and Adam made your visit enjoyable. I truly appreciate your recommendation, and we look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

March 31, 2026

Got appointment quickly. Received Friendly service. I was very disappointed by the cost to replace my antenna. More

by KAYZEEDAISEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Print
Apr 01, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Kayzee. I’m glad to hear that you received friendly service during your appointment at Serra Chevrolet of Saginaw. I understand that pricing can be a concern, and I appreciate your feedback regarding the cost to replace your antenna. If you have any further questions or would like to discuss your experience, please feel free to reach out to me. We hope to see you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

March 31, 2026

They were outstanding ! !! Would never go anywhere else to buy or service my vehicles . Thank you More

by TATE.KEELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesley, Melissa, Scott, Darcey
Print
Apr 01, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Tate! I'm thrilled to hear that you had an outstanding experience at Serra Chevrolet of Saginaw. Your loyalty means a lot to us, and we look forward to serving you again in the future. Drive safe! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

March 30, 2026

We were very pleased with the service we received. We were extremely happy with our purchase. More

by reneegrover044
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Tacey
Print
Mar 30, 2026 -

Serra Chevrolet of Saginaw responded

Appreciate you letting us know about your experience, Renee! I’m delighted to hear that you were pleased with the service you received at Serra Chevrolet of Saginaw and that you’re extremely happy with your purchase. I appreciate your support, and we look forward to seeing you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

March 29, 2026

Ryan was fantastic, he helped us get into a vehicle that I honestly thought we would have been denied for. I don't know how he did it but he's a miracle worker More

by dmlepore55
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Mar 30, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I’m glad to hear that Ryan was able to assist you in getting into a vehicle. It’s great to know that his efforts made such a positive impact on your experience. We appreciate your feedback and hope to see you again for your future automotive needs. Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

March 28, 2026

Worked with me to get me into the vehicle I wanted at a great price. More

by gregrheinz
Recommend Dealer
Yes
Employees Worked With
Bob Wainwright
Print
Mar 28, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Greg! I’m thrilled to hear that our team was able to assist you in getting the vehicle you wanted at a great price. We strive to provide the best experience for our customers. We look forward to seeing you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

March 28, 2026

I took my son in there to look at a vehicle. And I was talking to them about mine in the neck, and then I decided that I would just trade my vehicle in for a different one.So that's what I did More

by Dkrenzke60
Recommend Dealer
Yes
Employees Worked With
Patrick and kyler
Print
Mar 28, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your review! I'm glad to hear that you and your son had a positive experience while exploring your vehicle options. We appreciate your decision to trade in your vehicle and look forward to seeing you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

March 27, 2026

I originally decided to turn in my Honda Pilot lease and purchase a Toyota Sequoia. I then changed my mind and wanted my Honda Pilot back. Both processes went smoothly. I am very satisfied. More

by aprilmayhoward
Recommend Dealer
Yes
Employees Worked With
Pat, mostly. Also, Eric and Pat's assistant. Great team!
Print
Mar 28, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, April! I’m delighted to hear that both your lease return and the process of getting your Honda Pilot back went smoothly. At Serra Chevrolet of Saginaw, we strive to ensure our customers have a satisfying experience. I truly appreciate your feedback, and our team looks forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

1
...
26
27
28
...
31