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Serra Chevrolet of Saginaw

Saginaw, MI

4.6
307 Reviews

4200 Bay Rd

Saginaw, MI

48603

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Showing 307 reviews

July 08, 2026

Service lady was courteous and friendly and knowledgeable She was very concerned with my needs More

by christianhaupt01
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 08, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Christian! I’m thrilled to hear that our service team made a positive impact during your visit to Serra Chevrolet of Saginaw. We pride ourselves on being attentive to our customers' needs. Hope to see you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 07, 2026

Friendly staff and a great atmosphere. I will definitely be back for future services Darcy was amazing. She took great care of me. I really appreciate her help and effort in making sure I More

by bs3washington
Recommend Dealer
Yes
Employees Worked With
Darcy
Jul 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience at Serra Chevrolet of Saginaw and that Darcy provided you with excellent service. I truly appreciate your feedback, and we look forward to welcoming you back for your future needs! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 07, 2026

Excellent Customer Service, Efficiency, Helpful, Care for Customers' needs Darcey and the staff provided timely information and help looking for extended guarantee assistance to pay for the expenses. More

by christiantabares76
Recommend Dealer
Yes
Employees Worked With
Darcey Allen - Service Consultant.
Jul 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Christian! I truly appreciate your kind words about the excellent customer service provided by Darcey and the staff at Serra Chevrolet of Saginaw. It's great to hear that we were able to assist you efficiently and address your needs. We look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 07, 2026

Very helpful and friendly service. Will be coming back for more services in the future More

by reamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie, Mellisa, Herb, Tyler
Jul 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your kind words! I appreciate your feedback and am thrilled to hear that you found our service helpful and friendly. We look forward to welcoming you back to Serra Chevrolet of Saginaw for your future services! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 06, 2026

Melissa and Darrell communicated with me clearly, aligned expectations and delivered exceptional service. I highly recommend working with Melissa if your vehicle requires service and Darrell if you are looki More

by kcwenzel1994
Recommend Dealer
Yes
Employees Worked With
Melissa and Darrell
Jul 07, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your great review! I’m so glad to hear that Melissa and Darrell provided you with exceptional service at Serra Chevrolet of Saginaw. Your recommendation means a lot to us, and it's fantastic to know you had a positive experience. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

July 06, 2026

They did a great job on the oil change & filer, tire rotation, & checked the brakes More

by timgnatkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
08800-BOPCK & 01836-BOPCKT
Jul 06, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Tim! I’m thrilled to hear that you had a great experience with the oil change, tire rotation, and brake check at Serra Chevrolet of Saginaw. I appreciate your feedback, and we look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 06, 2026

We’ve now bought three vehicles from Serra Chevrolet of Saginaw, and we’ve had a good experience every time. The staff has always been friendly, helpful, and easy to work with, making the buying process as More

by alli.duford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Coney
Jul 06, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Alli! I am thrilled to hear that you have had such positive experiences at Serra Chevrolet of Saginaw while purchasing three vehicles. We strive to provide friendly and helpful service, so it's great to know that we made the buying process smooth for you. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

July 04, 2026

Professional and courteous. They take pride in their work. They are fast and thorough. Fantastic More

by JRNEVILLE51
Recommend Dealer
Yes
Employees Worked With
oil change crew.
Jul 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m happy to hear that you had a fantastic experience at Serra Chevrolet of Saginaw. We take pride in providing fast and thorough service, and I appreciate your recognition of our efforts. We look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 04, 2026

Great service from start to finish Lesley took care of all my issues Great job More

by HAYNESBISHOP
Recommend Dealer
Yes
Employees Worked With
Lesley
Jul 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Hayne! I am thrilled to hear that you had a great experience from start to finish with Lesley at Serra Chevrolet of Saginaw. I appreciate your recognition of our efforts in taking care of your needs and we hope to see you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

July 03, 2026

Good The oil change was complete in 11 minutes from start to finish and out the door. Employees were cordial. Did a lot of talking among themself. Had their phones and coffee with them. More

by SUTKOWIMIKE
Recommend Dealer
Yes
Employees Worked With
idk, South door @ oil change building @ 8:00am.
Jul 04, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback! I appreciate you choosing Serra Chevrolet of Saginaw for your oil change and am glad to hear it was completed quickly. I value your observations about our interactions and will take them into consideration as we strive to maintain a professional environment. We hope to see you again for your next service! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322