Back

Serra Chevrolet of Saginaw

Saginaw, MI

4.7
179 Reviews
If you’re looking for a local car dealership with great reviews and an even better reputation, turn to Serra Chevrolet Of Saginaw. With over 40 years of experience, our Chevrolet dealer in Saginaw, MI has helped countless friends, family, and neighbors upgrade to the vehicle of their dreams for an affordable price.
Contact Dealership

4200 Bay Rd

Saginaw, MI

48603

Directions

By Type

Showing 180 reviews

May 26, 2026

Had to reset something they changed. Low level alarm went came on after truck setting a couple of days. Found a rubber thing under my hood. Will have to contact them. More

by TRACI.VINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa mcnally
May 26, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Traci. I understand your concerns regarding the alarm and the rubber piece you found under the hood of your truck. I appreciate your feedback and encourage you to reach out to me directly at Serra Chevrolet of Saginaw to assist you further and ensure that this will not happen again on your future visit. Your satisfaction is important to me, and we're here to help. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Great people. Always courteous. Listen to my explanation of why I’m there. And give me a very understandable response. More

by ZAK1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Their all great
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review!, Zak I’m glad to hear that you experienced courteous service and felt listened to at Serra Chevrolet of Saginaw. We strive to provide clear and understandable responses to all our customers. I appreciate your kind words, and we look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 25, 2026

They went above and beyond to help us, professional and kind. Excellent, friendly, super helpful More

by oregonmg00
Recommend Dealer
Yes
Employees Worked With
Herb, Tyler, Josh, idk
May 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I'm thrilled to hear that I went above and beyond for you. Your kind words about my professionalism and helpfulness mean a lot to me. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 24, 2026

Good service completed in a timely manner. Got right in, enjoyed a complimentary hot chocolate, and my vehicle was finished within the timeframe I was quoted. More

by Lynne
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 25, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Lynne! I'm thrilled to hear that you received good service and enjoyed our complimentary hot chocolate at Serra Chevrolet of Saginaw. It's great to know your vehicle was completed within the timeframe promised. We look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 23, 2026

Nice and friendly. Precise. He explained every thing in detail. She showed me how to operate the main things on the car like the lights automatically comes on. How to s More

by staffney58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, I'm bad on names.
May 23, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I'm thrilled to hear that we provided you with friendly and detailed service. It's great to know that you felt valued during your visit, and I appreciate you taking the time to share your experience. If you have any further questions or need assistance, please don't hesitate to come back. We look forward to seeing you again at Serra Chevrolet of Saginaw! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 22, 2026

Staff are friendly and service is efficient and of high quality. We are loyal customers More

by BRIGETTELYN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
May 23, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Bridgette! I truly appreciate your loyalty to Serra Chevrolet of Saginaw and am thrilled to hear that we provided you with friendly service and high-quality care. We look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 21, 2026

Service was great, knowledgeable and performed work quickly. Advisor knew the fix from tech recommendations and was told about the entire process. More

by Stthane09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Thane
May 22, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our service team at Serra Chevrolet of Saginaw. It’s fantastic that we were able to provide knowledgeable assistance and keep you informed throughout the process. I appreciate your feedback, and we look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 21, 2026

Found the car online. Asked for assistance, Bob walked us through everything. Bob is awesome More

by keclemons2
Recommend Dealer
Yes
Employees Worked With
Bob Wainwright
May 21, 2026 -

Serra Chevrolet of Saginaw responded

Grateful for you sharing how your visit turned out! I'm happy to hear that Bob was able to assist you in finding your car at Serra Chevrolet of Saginaw. I appreciate your feedback, and we look forward to seeing you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 20, 2026

The salesman and financing guy were both excellent and everything went extremely smooth Great service and great people More

by Csundblad54
Recommend Dealer
Yes
Employees Worked With
Rod Tacey Eric Goslin
May 21, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m happy to hear that you had an excellent experience with our sales and financing teams at Serra Chevrolet of Saginaw. Your kind words about our service and team mean a lot to us. We look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 20, 2026

Everything went very smooth. The wait was a little long, but once I was in a bay things moved quickly. More

by ERIN.MILLS88
Recommend Dealer
Yes
May 20, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your feedback, Erin! I’m glad to hear that your experience at Serra Chevrolet of Saginaw went smoothly overall. I appreciate your patience during the wait and am pleased that things moved quickly once you were in a bay. Hope to see you again for your next visit! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322