Serra Chevrolet of Southfield

Thank you Dominic! Buying a car is never an easy or fun process per se, but Dominic made the process as enjoyable as possible while being knowledgeable and friendly. I w Buying a car is never an easy or fun process per se, but Dominic made the process as enjoyable as possible while being knowledgeable and friendly. I was stuck between a rock and a hard place as I was preparing to move cross country with a rapidly deteriorating car; Dominic made the personal connection with my situation and assured me he was here to help. I'm happy to say that I drove off in my newer vehicle very happy! Thank you, Dominic, for making a stressful time pleasant. More

Jim is great! Jim makes the car buying experience very easy and pleasant. This is the 5th time I’ve bought from Jim and will continue to! Strongly recommend to fri Jim makes the car buying experience very easy and pleasant. This is the 5th time I’ve bought from Jim and will continue to! Strongly recommend to friends and family More

Great and efficient experience After firmly deciding on the vehicle I wanted (2018 Traverse), I was calling a number of dealerships to ask questions and find a place I felt good bri After firmly deciding on the vehicle I wanted (2018 Traverse), I was calling a number of dealerships to ask questions and find a place I felt good bringing my business to. Southfield is quite a haul for me. I only called Jim because he was recommended to me by a family member but I never intended to drive all the way out there to buy a car. Well. Jim was awesome! He was easy to talk to on the phone. He answered my numerous questions in a straightforward way. He responded quickly by email. He accommodated a last minute request to test drive a vehicle and made time to close the deal later that night. I couldn't have been happier to work with Jim and have already recommended him to friends that are looking for their next vehicle! More

Extremely Satisfied Customer I was looking for a very specific truck and Serra happened to have one at a great price. I was a little weary about moving forward with the purchase a I was looking for a very specific truck and Serra happened to have one at a great price. I was a little weary about moving forward with the purchase and my trade as I live out of state, 7 hours from the dealership. From the first time I talked to Dominic over the phone I knew that he was someone that was genuine and trust-worthy. He was extremely helpful and diligent making sure I knew everything that was going on with the process. We talked daily for 2 weeks to make sure all the details involving the trade and progress moving forward with the out of state sale were in order before I made the trip. Through this process, I knew there was going to be no risk in making the long trip as I fully trusted Dominic. Once I finally got to the dealership Dominic and the entire staff at Serra Chevrolet were extremely friendly and helpful. The process went exceptionally smooth and I could not have been more satisfied. Dominic was by far the best salesman I have ever worked with and highly recommend him to anyone in the market for a new or used vehicle. More

Straight Forward Approach The purchase of my Chevy Cruze was pretty straight forward. It was at a price that I was comfortable with and from there Dominic handled the rest. I w The purchase of my Chevy Cruze was pretty straight forward. It was at a price that I was comfortable with and from there Dominic handled the rest. I was pleased with my experience and would call Dominic again if I was interested in purchasing another Chevy product. More

Nice Experience Dominic was very kind and helpful. He was upfront about the pros and cons of each car and after looking at several cards I ended up buying the first c Dominic was very kind and helpful. He was upfront about the pros and cons of each car and after looking at several cards I ended up buying the first car that he had recommended. More

Quick and easy! Our time at the dealership was very quick and a very easy process! Loved working with Jim and he was there to answer any questions we had. He also sa Our time at the dealership was very quick and a very easy process! Loved working with Jim and he was there to answer any questions we had. He also sat in the car and taught us how everything worked before we left and made sure we didn’t have any questions. More

Completely satisfied Jim C and Serra Chevrolet were great to deal with for the purchase of my new Equinox. This is the sixth vehicle we have purchased from this dealership Jim C and Serra Chevrolet were great to deal with for the purchase of my new Equinox. This is the sixth vehicle we have purchased from this dealership and we will continue to buy from Jim at Serra. I appreciate the quick approval process and signing signing for the vehicle. Thank you, Lynn R More

Good customer service My overall experience was ok. I took some work to get to someone in the sales department. However my sales person was patient and nice. My overall experience was ok. I took some work to get to someone in the sales department. However my sales person was patient and nice. More

Best customer service around! Thank you to Dominic Ciacelli and Serra dealership for superb service!! We left one dealership and came here. What a world of difference, we will neve Thank you to Dominic Ciacelli and Serra dealership for superb service!! We left one dealership and came here. What a world of difference, we will never go anywhere else!!! More