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Serra Chevrolet of Southfield
Southfield, MI
639 Reviews
Welcome to Serra Chevrolet where we ARE the low payment people- we WILL make a deal!
Here at Serra, we know you have a lot of options when looking for a new or used car in the Metro Detroit area- but we guarantee that your visit will be well-worth it. When you're looking for competitive pricing, great selection and friendly service, Serra Chevrolet is your premier destination for quality vehicles and service!
Let us introduce to you our staff, show you our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We look forward to your visit.
Your time is valuable. If we can be of any assistance while visiting us online, simply send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 639 reviews
September 14, 2026
When it comes to having my car serviced, there is only one dealership that I trust to get it right- Serra Chevrolet of Southfield. The friendly and courteous staff at Serra Chevrolet of Southfield will ta one dealership that I trust to get it right- Serra Chevrolet of Southfield. The friendly and courteous staff at Serra Chevrolet of Southfield will take the time to listen to your concerns and thoroughly diagnosis the root cause of the issue. If you are in need of an oil charge, wiper replacement, or an in-depth repair I would highly recommended taking your vehicle to Serra Chevrolet of Southfield! More
by Chris B (Macomb)
Employees Worked With
September 13, 2026
Randy was excellent explaining what was the service my car needed this time.I was satisfied with the service. I'm coming back to Serra and I will recomend it. car needed this time.I was satisfied with the service. I'm coming back to Serra and I will recomend it. More
by miriam.allous
June 18, 2025
Unethical dealership. They do not stand by their word. Sold me a lemon, no tread on my tires the first thing I inquired about because I had just purchase new tires for my They do not stand by their word. Sold me a lemon, no tread on my tires the first thing I inquired about because I had just purchase new tires for my old car that I sold. I was given a loaner only to be told the tags had expired, so I had been driving around with expired plates. The car I purchased was 3 years old, with low mileage. The engine light came on, the tires were bald, the starter needed to be replaced and the oil changed all within weeks of purchase. This is a very shady dealership. The generic response to reviews “please contact us to discuss” is a joke. Take responsibility and you reach out to the customers that’s keeping you in business. Michigan is a large state and people do not have to buy vehicles from you. Be ethical in your business dealings so you don’t lose business and eventually your dealership. More
by shaberry
Employees Worked With
Don’t see the name
February 03, 2025
From the start, the customer service here was the ABSOLUTE BEST from all of the employees that I interacted with. My salesperson was Lori Wild, and I must say that she is OUTSTANDING! The dealership ABSOLUTE BEST from all of the employees that I interacted with. My salesperson was Lori Wild, and I must say that she is OUTSTANDING! The dealership was extremely busy, but Lori took care of my every need. She is very professional, personable and hospitable and explained everything in great detail. The general sales manager as well as the finance manager were great also! Thank you all so much for your time, patience and follow-up calls! More
by Eboni Trusty
Employees Worked With
Kol, Lori Wild
December 31, 2024
I had a good experience with Randy but they damaged my tire sensor and now I can't see my tire pressures. Scott is saying the only way to correct the problem that was caused after I purchased 4 new tires tire sensor and now I can't see my tire pressures. Scott is saying the only way to correct the problem that was caused after I purchased 4 new tires is to pay an additional $100 to replace the sensor battery. Turns out the same thing happened to someone else that I know. Something isn't right about this dealerships service department. Sounds like a scam to me. More
by phackett02
December 18, 2024
Sales staff is not knowledgeable. Promises made were not upheld when paperwork was brought to sign. Treated as if I was not an informed buyer or able to see the slimy quick change. Promises made were not upheld when paperwork was brought to sign. Treated as if I was not an informed buyer or able to see the slimy quick change. Women- stay away from this place if you want any respect. More
by Nicole
Employees Worked With
Nick Sinishtaj
December 06, 2024
She is AMAZING ! Outstanding customer service ! If I could rank her more stars I would . My family loves her , and she did and fought on my behalf to get into a vehic Outstanding customer service ! If I could rank her more stars I would . My family loves her , and she did and fought on my behalf to get into a vehicle that would be well worth it in the long run. Her honesty and integrity will take her very far . Thank you More
by ebonieknight
Employees Worked With
Lori Wild
