Serra Chevrolet - Service Center

I never received a call or a text to pick up my car when done done More

Took longer than normal for car to repaired. But Vicky was very accommodating and assisted with great customer service. But Vicky was very accommodating and assisted with great customer service. More

I scheduled appointment to bring my car for my check engine light for 12:00 I didn't get out of there till about 4:00 for them tell me they couldn't fix the check engine light I had to take it to a Jeep engine light for 12:00 I didn't get out of there till about 4:00 for them tell me they couldn't fix the check engine light I had to take it to a Jeep place they could have told me that from the get-go so I was not satisfied More

They were very professional. Explained exactly what was going on. Finished the work on time. Explained exactly what was going on. Finished the work on time. More

Tech in the shop was very informative on what he needed to do and explained everything in a way we could follow it. It took the tech a while to start as he was on vacation. Had to wait but the service was to do and explained everything in a way we could follow it. It took the tech a while to start as he was on vacation. Had to wait but the service was worth it. More

Vickie is an amazing person and I’m sure an asset to any company she chooses to work for! She needs a raise! Or to go to a more deserving employer. I wish I had anything good to say about the actual deale company she chooses to work for! She needs a raise! Or to go to a more deserving employer. I wish I had anything good to say about the actual dealership. The dealership itself, I would give 0 stars if I could. Back in the shop, they don’t listen to anything you say. They hire inexperienced people while not having them overseen by people with actual experience and try to sell you on things that your vehicle doesn’t need while completely missing HUGE issues like your CV joints being blown. That’s about all I can say about Thai establishment. But you couldn’t pay me to go back there. More

A very big thanks to Cedric Robinson for helping me so much to get my Camaro. He went above all expectations in making sure I was satisfied. I consider him my car salesman and my friend. If anyone needs a much to get my Camaro. He went above all expectations in making sure I was satisfied. I consider him my car salesman and my friend. If anyone needs a car or truck just see him and he will help you. Serra Chevy Sales Dept. is the bomb! More

I was waiting for y'all to call me back when my back front back seat cover come in and when my parts to my transmission come in the transmission line shower telling me about and also I got a blow by lik front back seat cover come in and when my parts to my transmission come in the transmission line shower telling me about and also I got a blow by like all is going into my breather More

I still haven't heard anything about my front back seat cover that they broke and also I still haven't heard anything about my transmission lines that they cross threaded they said it was going to put new cover that they broke and also I still haven't heard anything about my transmission lines that they cross threaded they said it was going to put new ones on and also it's all going into my breather More

I still haven't hear anything about my transmission line so they were supposed to order and I still haven't heard anything about my back seat cover that they broke off they mistreated my transmission lines so they were supposed to order and I still haven't heard anything about my back seat cover that they broke off they mistreated my transmission lines and I still haven't heard anything about the oil going into my breather it has a blow by I think it shouldn't have a blow by I spent $9,000 on my motor and $7,000 on my transmission I think it should be decent More