Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.6
1,297 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership
View Awards

3800 S Lapeer Rd

Lake Orion, MI

48359

Directions

By Type

Showing 1,297 reviews

July 16, 2026

Serra Lake Orion and Devyn made this process super easy, exciting and transparent. No surprises!! They got me out of my lease early and upgraded my ride while keeping my payment the same! More

by Grace Morse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s fantastic to hear Devyn guided you through an easy, transparent process with no surprises. We’re glad we could help you exit your lease early and upgrade your Jeep while keeping your payment unchanged. Enjoy your new ride and let us know if we can assist again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Jul 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Grace, thank you for your fantastic review! I’m thrilled to hear that you had such a positive experience at Serra Chrysler Dodge Jeep Ram Lake Orion with Devyn. It’s great to know that we made the process easy, exciting, and transparent for you. I appreciate your feedback, and we look forward to assisting you again in the future. Enjoy your upgraded ride! Sincerely, Ron MacEachern Dealer Partner

July 16, 2026

Didn’t have to wait long and the process was Quick and easy. I will say I didn’t appreciate the person looking to fill chips in the windshield. I had barely anything there and he was pressuring me to have More

by BLONDEGLAM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback. I’m glad to hear that your overall experience at Serra Chrysler Dodge Jeep Ram Lake Orion was quick and easy. I appreciate your input regarding the windshield chip repair; we strive to provide excellent customer service and will take your comments into consideration. If you have any further questions or concerns, please feel free to reach out to us directly. We hope to see you again soon. Sincerely, Ron MacEachern Dealer Partner

July 16, 2026

Excellent service and my vehicle was ready sooner than expected. Dealership was clean and the staff was very friendly More

by ilitchmel
Recommend Dealer
Yes
Employees Worked With
Gage
Report | Print
Jul 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you so much for your kind words! I’m thrilled to hear that you had an excellent experience at Serra Chrysler Dodge Jeep Ram Lake Orion and that your vehicle was ready sooner than expected. Our team works hard to maintain a clean and friendly environment, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

July 16, 2026

Tyler was very helpful, very happy with the work completed, will allow me to keep my 200 for many more years!! More

by smmcclung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your amazing review! I’m so glad to hear that Tyler was helpful and that you’re happy with the work completed on your vehicle. It’s great to know that your Chrysler200 will serve you well for many more years. We appreciate your feedback and look forward to seeing you at Serra Chrysler Dodge Jeep Ram Lake Orion again! Sincerely, Ron MacEachern Dealer Partner

July 15, 2026

Experience has been steadily improving over time. We generally require a rental vehicle which are difficult to schedule on short notice, however the service team is getting better at communicating wi More

by sulovepatel
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 15, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Great to know our service team’s efforts to improve communication are making a difference for your Jeep Wagoneer rentals. We’re glad that even without an appointment we could get you back on the road quickly. Thank you for recognizing our progress and we look forward to helping you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

July 15, 2026

Fast and easy. They had me in and out in an hour. Good fast and reliable service More

by KSTEVE314
Recommend Dealer
Yes
Employees Worked With
Bob in service
Report | Print
Jul 15, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s great to hear your Jeep Grand Cherokee was back on the road in under an hour with reliable results. We’re glad our team provided a swift and dependable experience. Thank you for your positive feedback. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

July 15, 2026

Friendly and efficient Friendly and efficient. I didn't. It wait long on a walk in service request. Tyler was professional, friendly and competent More

by Joe@therossfamily.me
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 15, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for the 5-star rating. We’re glad our team provided prompt and welcoming walk-in service for your Ram. We appreciate your feedback and look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

July 14, 2026

Everyone deserves a 5 People all friendly, helpful, and knowledgeable Everything was very clean and tidy More

by LINDABLANCHARD05
Recommend Dealer
Yes
Employees Worked With
Kamil Grzych
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamil Grzych
Report | Print
Jul 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s great to hear that our team was friendly, helpful and knowledgeable during your visit and that everything was clean and tidy. Thank you for the five star rating and we look forward to your next visit. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Jul 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Linda! I’m thrilled to hear that you had such a positive experience at Serra Chrysler Dodge Jeep Ram Lake Orion. We take pride in being friendly, helpful, and knowledgeable, and it’s great to know that our efforts are appreciated. We hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

July 13, 2026

Took too long. Said 45 mins took 1.5 hrs Was told 45 mins and it took 1.5 hours More

by JMREIDER
Recommend Dealer
Yes
Employees Worked With
Oil change
Report | Print
Jul 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

July 13, 2026

Dealership was clean. Keon and other techs were friendly. Took a while for parts. Truck was fixed. More

by akaul68
Recommend Dealer
Yes
Employees Worked With
Keon
Report | Print
Jul 13, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate you noting our clean facility and friendly technicians. Thank you for your patience during the parts wait, and we’re glad your Ram is back on the road. We look forward to helping you again in the future. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

1
2
...
130