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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
1,179 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area
Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more.
Professional, Courteous Automotive Assistance
Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started
Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,179 reviews
May 12, 2026
I was given wonderful customer service. They met my goals needed for my new lease.. They met my goals needed for my new lease.. More
by JNUGENT29
Verified Customer
May 12, 2026
Always good at this dealership, friendly and polite employees. George Essa was excellent to work with! employees. George Essa was excellent to work with! More
by LEXIE2951
May 11, 2026
Everything went very smoothly and Vinnie was very helpful. I'm still surprised how fast we were able to get a new used car. helpful. I'm still surprised how fast we were able to get a new used car. More
by RKOSCIER7590
Employees Worked With
May 11, 2026
The staff were very friendly and professional. George Pappas was understanding, had excellent communication, and amazing customer service. George Pappas was understanding, had excellent communication, and amazing customer service. More
by DIXONH0
May 10, 2026
Have a number of vehicles from this dealer and have always been impressed with the sales process, and the service department until recently. Leased a Compass that has an unusual power train noise; when always been impressed with the sales process, and the service department until recently. Leased a Compass that has an unusual power train noise; when I dropped it off I gave the service advisor and the service manager permission to drive it home to verify the noise and repair. Received a call the following day stating that the noise is normal. Asked if the advisor or service manager drove it, they said no. Went through the arbitration process, agent heard the noise, but said because I didn’t provide another vehicle that didn’t make the noise (!} she had to take the Stellantis representative’s word that it was normal. No one, advisor, manager, manufacturer ever drove it. Now I just tur off the traction control…. Called to set appointment because the battery warning light comes on, they couldn’t make an appointment for 3 weeks….now I just disable the start/stop. Also, last oil change and tire rotation, they set the tire pressures incorrectly; makes you wonder how competent they are….. More
by Bob K
May 10, 2026
Three years ago, I wasn't sure if I'd be able to lease a vehicle and Bassam made it happen. I had been to a few dealerships before meeting up with him and he was able to beat all of their prices. He was fri vehicle and Bassam made it happen. I had been to a few dealerships before meeting up with him and he was able to beat all of their prices. He was friendly and very professional. He had a warmth and honesty to him, and I felt I could trust him. When I was in the market to lease again, he was the first person that came to mind. I reached out to him and within 48 hours, I was leasing another vehicle. I absolutely love my new Ram truck. It was an amazing experience. I would definitely recommend Bassam to my friends and family. More
by gingerkrzeminski
