Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.5
1,142 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership
View Awards

3800 S Lapeer Rd

Lake Orion, MI

48359

Directions

By Type

Showing 1,142 reviews

April 23, 2026

Though they had issues figuring out the problem and I had to take it back, they eventually figured it out. I appreciate their patience and willingness to keep digging into the issues and ultimately fixing th More

by Amanda.r.young84
Recommend Dealer
Yes
Employees Worked With
Kaleb
Report | Print
Apr 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate you highlighting our team’s patience and persistence in getting your Chrysler Town & Country back on track. If you need anything else, please let us know. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 20, 2026

They did a wonderful job, my salesman, Ryan was outstanding. I could not be happier with the service! More

by ANDY@ADVISORSCAPITAL.US
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Preville
Report | Print
Apr 20, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s wonderful to know Ryan delivered outstanding assistance during your new Ram 1500 purchase. We’re so pleased you’re happy with the service and welcome any questions you might have down the road. Thanks for sharing your experience. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Apr 20, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words, Andy! I’m thrilled to hear that Ryan provided you with outstanding service at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction means a lot to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

April 19, 2026

I would come there again for sure cause I received great service and Courtney took care of business to be sure I was satisfied when I left. More

by TYROSKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience at Serra Chrysler Dodge Jeep Ram Lake Orion and that Courtney took such good care of you. I appreciate your feedback, and we look forward to seeing you again for your next visit! Sincerely, Ron MacEachern Dealer Partner

April 17, 2026

Very polite accurate service write up technician easy to work with and extremely responsive with a pleasant experience More

by rpersiani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Apr 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for highlighting the polite and accurate service write-up along with our technician’s responsiveness. We’re glad you found the process easy and the experience pleasant. We appreciate you trusting us with your Jeep Wrangler Unlimited. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 17, 2026

Took too long to have some one lol at my Jeep. Took it in on a Wednesday due to it not starting and no one looked at it til the next Wednesday. A week is way too long when you don't have a car More

by bezzy313
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Apr 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback. I understand the inconvenience you experienced with your Jeep, and I appreciate you bringing this to our attention. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide timely service and care for our customers' needs. Please feel free to reach out to us directly so we can address your concerns. I value your input, and we hope to serve you better in the future. Sincerely, Ron MacEachern Dealer Partner

April 16, 2026

Very clean dealership with friendly, knowledgeable employees. Fast, complete service. I like my coffee black More

by mlwpga
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your positive review! I’m thrilled to hear that you enjoyed your experience at Serra Chrysler Dodge Jeep Ram Lake Orion and appreciate our clean dealership and friendly, knowledgeable employees. I’m glad you received fast and complete service. Next time, we’ll make sure your coffee is just the way you like it! We look forward to seeing you again soon! Sincerely, Ron MacEachern Dealer Partner

April 16, 2026

Fast, courteous, friendly. All the things you would hope for when visiting a dealer. But don't always get. Here... I did More

by Massixx68
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for noting the efficient, friendly, and professional service you experienced with your Chrysler Pacifica. We’re glad to have met your expectations and look forward to assisting you again in the future. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that you had a fast, courteous, and friendly experience at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction is our priority, and I’m glad we could meet your expectations. We look forward to welcoming you back next time! Sincerely, Ron MacEachern Dealer Partner

April 16, 2026

Ryan was great. He asked all the right questions and got me exactly what I needed More

by kmhenriks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that Ryan provided you with excellent service and helped you find exactly what you needed. Sincerely, Ron MacEachern Dealer Partner

April 14, 2026

Dan was very professional and organized and handled his station extremely well! He dealt with each customer professionally with a friendly attitude and that their vehicle was the most important. More

by kensgate
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Apr 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate you sharing how professional and organized our service team was. It’s great to hear your Ram received attentive, friendly care and felt like a priority. Thank you for your feedback and we look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 14, 2026

Great experience. Wonderful and friendly staff. They Always kept me updated about my Jeep Compass More

by KNMINTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcy Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake VanHees
Report | Print
Apr 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your thoughts on your used Jeep Compass purchase. Marcy and our team are glad the updates and friendly service made your experience great. We look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

1
2
...
115