Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
1,019 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area
Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more.
Professional, Courteous Automotive Assistance
Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started
Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,019 reviews
January 16, 2014
service performed in a timely manner and involved personnel was knowledgeable and friendly the costs were in line with current market situation and are acceptable personnel was knowledgeable and friendly the costs were in line with current market situation and are acceptable More
by ehaselwanter
Employees Worked With
63 Ryean Sayre
January 12, 2014
From my point of entry(Connie), I was dealt with courteously, well informed, with all issues explained completely. Also, your waiting room was clean with good video and reading selections. Great courteously, well informed, with all issues explained completely. Also, your waiting room was clean with good video and reading selections. Great job. Thank you! More
by briggy
Employees Worked With
Connie Deming
January 11, 2014
A pleasure to deal with! Totally honest and upfront about everything. Everyone I talked to was very friendly and courteous. I will recommend this dealership to my friends and family. about everything. Everyone I talked to was very friendly and courteous. I will recommend this dealership to my friends and family. More
by mkeefover
Employees Worked With
Perry Vennettilli
December 22, 2013
Dawn fit my complex repair on my 2011 Chrysler 200 Convertible in during the busy holiday season. As always she stayed in touch with me as the repair progressed, and the technicians did a great job. Convertible in during the busy holiday season. As always she stayed in touch with me as the repair progressed, and the technicians did a great job. The dealership kindly provided a loaner car so I could run my errands. Outstanding support! More
by marraccinijd
Employees Worked With
Dawn Gravlin
December 05, 2013
Everything completed very timely! Shuttle service much appreciated as well. Exceeded my expectations. I did not feel pressured into any additional services. I had a knocking sound and it was diagnosed qu appreciated as well. Exceeded my expectations. I did not feel pressured into any additional services. I had a knocking sound and it was diagnosed quickly and parts were in stock. More
by lporrone
Employees Worked With
Steve
December 02, 2013
Bob is a fantastic salesman. We were referred to him by a friend. This is our 2nd Jeep to purchase from him in the past 1 1/2 years. I would recommend him to everyone! friend. This is our 2nd Jeep to purchase from him in the past 1 1/2 years. I would recommend him to everyone! More
by spikegroover
Employees Worked With
Bob Glaeser
November 12, 2013
I have had my car in for service 3 times. 1 for a fuel I have had my car in for service 3 times. 1 for a fuel pump 1 for oil change 1 for tire rotaion All three times the men in the service area were I have had my car in for service 3 times. 1 for a fuel pump 1 for oil change 1 for tire rotaion All three times the men in the service area were kind and professional. The only problem I have ever had at this dealership was with the man that sold me the car. I recommend this dealership but never the sales man. More
by dek1957
Employees Worked With
I don't remeber the names
November 06, 2013
JIm Gentry & crew ( DAWN), Are the BEST They take care of my fleet like it`s their own,Always prompt,courtious,professional on time,I drive 60 miles (passing 12 other CDJ dealers) to get the BEST exp care of my fleet like it`s their own,Always prompt,courtious,professional on time,I drive 60 miles (passing 12 other CDJ dealers) to get the BEST experience from ANY dealer around Thanks again YOU ROCK More
by wog7
Employees Worked With
Dawn in service
October 23, 2013
I recently leased a 2014 Town and Country. Ken Spence is an excellent sales representative and the experience was smooth and easy. This dealership is the best. an excellent sales representative and the experience was smooth and easy. This dealership is the best. More
by JoeRogowski
Employees Worked With
Ken Spence
July 05, 2013
After having a lousy experience at Golling Chrysler, I went to see Cathy at palace chrysler . I should have gone to her in the first place. I have bought several cars from her over the years and have alwa went to see Cathy at palace chrysler . I should have gone to her in the first place. I have bought several cars from her over the years and have always been treated with kindness and respect. We were able to come to a fair agreement on the first visit. Quite a difference between the two dealerships. I received the car within two days and am completely satisfied. More
by harold02
Employees Worked With
cathy maniace
