Back

Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.6
1,372 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

Directions

By Type

Showing 1,373 reviews

August 15, 2026

Fast, reliable, competitively priced. My battery was changed and back on the road within 1/2 hour and even got a car wash. More

by Celia_abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Basha
Aug 15, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for the five-star rating for our service on your Jeep Cherokee. We’re glad we could get you back on the road in half an hour and include a car wash. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 13, 2026

They made it simple, were kind and informative. Tyler my representative was great The best service and I have been a loyal jeep owner for over 20 years More

by michellebyers63
Recommend Dealer
Yes
Employees Worked With
I referred by family
Aug 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing that the service process felt simple and informative for you is rewarding. Your praise for our team’s kindness and clear communication means a great deal to our service department. Thank you for trusting us with your Jeep Grand Cherokee L. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 13, 2026

Worst experience I have ever had with a dealership. Bad communication & worse service Done going there More

by SRNWOLF
Recommend Dealer
No
Employees Worked With
Chris Basha
Aug 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback. I understand your concerns regarding communication and service at Serra Chrysler Dodge Jeep Ram Lake Orion. Your experience is important, and we would appreciate the opportunity to discuss this further. Please feel free to reach out directly to us. I value your input, and we strive to improve our services. Sincerely, Ron MacEachern Dealer Partner

August 12, 2026

Was in and out. Quick and easy process. Great car better than the last one. More

by AVON8285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing the purchase process felt quick and easy means a lot to our team. It’s wonderful to hear your new Jeep Compass is already a big step up from your previous vehicle. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 11, 2026

Vehicle diagnosis took too long. My vehicle was towed into the dealer, but it took a week and a half to replace a failed battery. More

by apgrich
Recommend Dealer
Yes
Employees Worked With
Keon Fouracre
Aug 12, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with us. I understand that a week and a half is a lengthy wait for a battery replacement, and I appreciate your patience during the diagnosis process. Your feedback is valuable, and we strive to improve our service times at Serra Chrysler Dodge Jeep Ram Lake Orion. If you would like to discuss this further, please feel free to reach out to us. We hope to serve you better in the future. Sincerely, Ron MacEachern Dealer Partner

August 11, 2026

A long wait for oil change but that was expected. Otherwise it was pleasant. I didn't think the guy that works the oil change desk was listed on my paperwork but he usually handles all my oil changes More

by JeanT
Recommend Dealer
Yes
Employees Worked With
Burlison, Sharak and a guy in service at one of the desks was kind enough to put a new gas cap on for me because it was coming up in the check engine area on my dashboard. Appreciate them all.
Aug 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Your recognition of our regular oil change specialist highlights the consistency we strive to provide. Knowing the wait time for service on your Jeep Wrangler matched your expectations and that your visit was pleasant means a lot to our service team. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 11, 2026

Keon was very responsive and did an amazing job explaining what was wrong with my vehicle. He was excellent when it came to understanding my budget and the needs I had for my vehicle More

by jademcummins
Recommend Dealer
Yes
Employees Worked With
Keon
Aug 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing that the way we explained your Chrysler Pacifica’s issues met your expectations means a lot to our service team. We’re pleased we could tailor our recommendations to fit your budget and address your vehicle’s needs. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 11, 2026

Professional, efficient, courteous and prompt service. No problem getting in or out of service department. More

by JANICEPBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in service
Aug 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing you had no delays during check-in and check-out means a lot to our service team. We’re pleased George could deliver expert, timely care for your Jeep Compass. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

August 10, 2026

The selection at this dealership is astounding! If you're looking for any new or used car or truck, it's likely that Serra has it. I couldn't believe the amount of cars and trucks on the lot and th More

by CRAIGWOOD1211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful feedback, Craig! I’m glad you were impressed by the selection at Serra Chrysler Dodge Jeep Ram Lake Orion. We work hard to ensure there is a variety of new and used vehicles available for customers. We hope you enjoy your new truck. Come see us again soon! Sincerely, Ron MacEachern Dealer Partner

August 08, 2026

Communicated well and we're quick to get my problems resolved. Just 5 more words Good More

by brent.lamar
Recommend Dealer
Yes
Employees Worked With
Keon
Aug 08, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Your Jeep Wrangler Unlimited is in great hands. Knowing you found our communication clear and our turnaround quick is rewarding. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com