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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.6
1,265 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,265 reviews

June 17, 2026

Very good. Work was done within the quoted time. Tyler and staff were very friendly and helpful. More

by Warren.allard
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thanks for sharing your experience with your Ram service. It’s great to know the job was finished within the quoted time and that our team provided friendly and helpful support. Please let us know if we can assist you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 17, 2026

Very friendly & smiling workers. Great atmosphere and very clean inside and out. Justin was very helpful and went out of his way to find a vehicle that fit our needs. More

by CAPTNBIGBASS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s great to see our team’s warm, friendly service and the spotless, welcoming atmosphere made an impression. Justin will be happy to know his extra efforts to find a Chrysler that suited your needs were appreciated. Thank you for choosing us for your new Chrysler. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 16, 2026

Efficient Easy It was a pleasant experience. The wait was very reasonable. The technician explained everything, was pleasant and everything was correct. More

by Charitygoodman19
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m so glad to hear that you had a pleasant experience at Serra Chrysler Dodge Jeep Ram Lake Orion. We strive to provide efficient service and clear communication, so it's great to know that the technician made a positive impact. Your feedback means a lot to us, and we can’t wait to assist you again in the future! Sincerely, Ron MacEachern Dealer Partner

June 16, 2026

Great service and staff Serra CDJR is a great place for your vehicle needs. Courteous staff and great service More

by krishna.beri
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Krishna! I’m delighted to hear that you had a great experience at Serra Chrysler Dodge Jeep Ram Lake Orion. We take pride in providing courteous service and meeting all your vehicle needs. We look forward to seeing you again soon! Sincerely, Ron MacEachern Dealer Partner

June 16, 2026

Did not disclose cost of loaner/rental car upfront before asking me to sign said they'd have a diagnosis in 3 to 5 days after having the vehicle for five days they told me they couldn't find the air not at a More

by jenngrayco
Recommend Dealer
No
Jun 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with us, Jen. I understand your concerns regarding the communication about the loaner vehicle and the diagnosis process. At Serra discuss Dodge Jeep Ram Lake Orion, we aim to provide transparency and clarity to our customers. I appreciate your feedback and encourage you to reach out to us directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future. Sincerely, Ron MacEachern Dealer Partner

June 16, 2026

Kaleb was great He communicated very well Nice young man very knowledgeable And very professional More

by maurarcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jun 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s wonderful to hear our team provided clear communication and professional expertise during your Chrysler Pacifica service. Thank you for sharing your experience with us. We look forward to welcoming you back. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 16, 2026

I had a bad PTU, and it took almost 2 months to get the part - not the dealership's fault, but thankfully I could still drive my vehicle. Tyler was great to work with. It did seem like I would have been in More

by martybogen
Recommend Dealer
Yes
Employees Worked With
I worked with Tyler
Jun 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate your patience while we sourced the replacement PTU for your Jeep and are relieved it remained drivable during that time. We understand the inconvenience of limited loaners and apologize for any added stress. Thank you for the five-star review and for trusting our team with your Cherokee. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 15, 2026

He was efficient and got the job done ? ? had the car dropped off at the house More

by elizabeth.thomas1050
Recommend Dealer
Yes
Employees Worked With
Taylor Grant
Jun 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your positive review! I’m thrilled to hear that we were efficient and got the job done with the car drop-off at your house. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide excellent service. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Ron MacEachern Dealer Partner

June 14, 2026

Brought Jeep Grand Cherokee in for a recall issue. Process was easy, car was done in a few hours, they rinsed it off and shared some service 'watch' items for work that will likely be needed in the fu More

by Amy82
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
Jun 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Amy! I’m glad to hear that your experience with us at Serra Chrysler Dodge Jeep Ram Lake Orion was smooth and efficient while addressing the recall issue on your Jeep Grand Cherokee. It's great to know that Tyler provided excellent service. I appreciate your feedback, and we look forward to assisting you with any future needs! Sincerely, Ron MacEachern Dealer Partner

June 13, 2026

It was excellent- quick and thorough The young man that helped me was very fast and efficient More

by msuping23
Recommend Dealer
Yes
Jun 13, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your thoughts on the Dodge Durango service. We’re glad the appointment was both quick and thorough and that our team delivered efficient support. We look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com