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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.6
1,265 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,265 reviews

June 06, 2026

'Oil change required' still showing up, it was not reset by the tech after the oil change Now, I need to return to the dealership!!!! More

by xavier.bleriot
Recommend Dealer
No
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Jun 07, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for taking the time to share this, Xavier. I understand how important it is for customers to avoid an additional trip after a routine oil change due to an overlooked maintenance reminder. At Serra Chrysler Dodge Jeep Ram Lake Orion, we aim to provide complete and accurate service so customers can get back on the road without needing a return visit for a simple correction. Feel free to connect with us directly if you’d like to go over this further. We are committed to improving how we verify completed service items before a vehicle is returned to the customer. Sincerely, Ron MacEachern Dealer Partner

June 05, 2026

Overall pleasure to work with. A Very knowledgeable, honest person. Bob is a very pleasant person to work with, he is very knowledgeable about the services a they provide, also hon More

by mdemers2786
Recommend Dealer
Yes
Employees Worked With
Bob Lovett
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Jun 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

What a pleasure to hear that our service team provided knowledgeable and honest guidance. We’re glad our clear advice about your Ram’s maintenance needs was helpful. We look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 04, 2026

Friendly, quick service, shuttle drive very nice and convenient I will come back again again More

by rd19wngs
Recommend Dealer
Yes
Employees Worked With
Odd
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Jun 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Many thanks for this kind review! I’m happy to hear you had a friendly and quick experience at Serra Chrysler Dodge Jeep Ram Lake Orion. It's great to know our shuttle service made your visit convenient. We look forward to welcoming you back again soon! Sincerely, Ron MacEachern Dealer Partner

June 04, 2026

on time and friendly Quick and did a great job on the oil change for our truck More

by lisa.roodbeen
Recommend Dealer
Yes
Employees Worked With
Gage
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Jun 04, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thanks for sharing your experience. We’re glad our team was punctual and friendly while completing the oil change on your Ram. We look forward to helping you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Jun 05, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Lisa! I’m thrilled to hear that we were able to provide you with a quick and friendly oil change for your truck. We appreciate your feedback and look forward to serving you again at Serra Chrysler Dodge Jeep Ram Lake Orion! Sincerely, Ron MacEachern Dealer Partner

June 04, 2026

This dealership is a wreck. Messy, u see co structuring, coffee maker disabled and no water. A total disaster. Mark it Zero, Donny. More

by dpsakmar2004
Recommend Dealer
No
Employees Worked With
Non named
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Jun 04, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback, Donny. I appreciate you taking the time to share your experience at Serra Chrysler Dodge Jeep Ram Lake Orion. I understand your concerns regarding the condition of the dealership and the amenities available. Your input is valuable to me as we continually strive to improve the facility and services. If you have further details you'd like to discuss, please feel free to contact us directly. I hope we get to have the opportunity to serve you better in the future. Sincerely, Ron MacEachern Dealer Partner

June 04, 2026

This dealership is Quick and friendly - nice upgrades in the lobby with the new owners More

by abigailjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 04, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s fantastic to hear your service visit for your Jeep was both quick and friendly. We’re glad you noticed the recent lobby upgrades and look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 03, 2026

Kamil was excellent to work with! His follow up is what got the deal done! I Highly recommend his services. More

by ROMAINEMCKINNEY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil Grzych
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tay Manns
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Jun 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s fantastic to hear that Kamil’s diligent follow up helped make your purchase happen. Congratulations on your new Jeep Grand Wagoneer, and thank you for recommending our team. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Jun 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your glowing review, Romaine! I’m glad to hear that Kamil provided you with excellent service and was instrumental in getting the deal done at Serra Chrysler Dodge Jeep Ram Lake Orion. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Ron MacEachern Dealer Partner

June 03, 2026

Great communication by the service representative. Quick turnaround of the service and I got a phone call early to let me know I was done. the shuttle. Driver was very pleasant as well. Who took me fr More

by mary.capo
Recommend Dealer
Yes
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Jun 03, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Truly appreciate your thoughtful feedback, Mary! I’m pleased to hear about your positive experience with our service representative and the quick turnaround. It's great to know that our shuttle driver made your trip to your office at Stellantis pleasant as well. I appreciate your feedback, and we hope to see you again at Serra Chrysler Dodge Jeep Ram Lake Orion for any future needs! Sincerely, Ron MacEachern Dealer Partner

June 02, 2026

Got us in to get a tire replaced same day Communicated timeframe and delivered vehicle in timely fashion More

by AJS
Recommend Dealer
Yes
Employees Worked With
Gage
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Jun 02, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your five-star rating. We’re glad we could replace your Jeep tire the same day and keep you informed on timing. Feel free to reach out if you need anything else. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 02, 2026

Vehicle was attended to promptly. Service Advisor was unable to reach me and followed up with an email with the list of repairs needed. More

by BENOIT.PERSONAL
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jun 02, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience and for the five-star rating. We’re glad your Jeep Gladiator received prompt attention and that our team kept you informed by email. We look forward to helping you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Jun 02, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I’m glad to hear that your vehicle was attended to promptly at Serra Chrysler Dodge Jeep Ram Lake Orion. Our team appreciates your understanding regarding the communication from our Service Advisor. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

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