Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

My last visit On September 16 I brought in my car for service due to a recall. I'm glad I did not have to wait long; I was there for around an hour. On September 16 I brought in my car for service due to a recall. I'm glad I did not have to wait long; I was there for around an hour. More

recall update and scheduled maintenance update for EGR recall, and oil change. all performed within 45 minutes. worked with service rep. Ray Hammond, everything was done in a timely manner, update for EGR recall, and oil change. all performed within 45 minutes. worked with service rep. Ray Hammond, everything was done in a timely manner, seemed me out as i was in the new car area, to tell me the work was complete. More

Lifted Jeep Experience I have a lifted Jeep Commander, not the easiest to work on. I had a broken part in the powertain. They were able to diagnose and fix it faster than I I have a lifted Jeep Commander, not the easiest to work on. I had a broken part in the powertain. They were able to diagnose and fix it faster than I expected. Open and upfront about the cost and repairs. Overall good experience. More

scheduled maintenance Routine oil change, very quick service, we were in and out in about 30 minutes, like the comfortable waiting room with room with all of the perks Routine oil change, very quick service, we were in and out in about 30 minutes, like the comfortable waiting room with room with all of the perks More

Service Done to my Dodge Journey - Recall Item I had a recall on my Dodge Journey and I set my appointment with the dealership for Noontime Sept. 6, 2017. Ryan the service rep took all my informa I had a recall on my Dodge Journey and I set my appointment with the dealership for Noontime Sept. 6, 2017. Ryan the service rep took all my information down and got my vehicle in immediately. He said it would take about a hour, well less then an hour my vehicle was ready to go. Ryan was very polite and knowledgeable of what needed to be done on my Journey. I have been coming to Milosch Palace for quite a few years and I would Highly recommend this dealership and your service is excellent. More

Great Service Service was excellent, stopped in for oil change and expressed a concern about a fluid leak. They changed the oil, found the fluid leak, and brought m Service was excellent, stopped in for oil change and expressed a concern about a fluid leak. They changed the oil, found the fluid leak, and brought me back to the service bay to show me it was the water pump. I appreciated that. Tim took great care of me, helped me get a ride to my doctor’s appointment, and when fixed promptly let me know. The courtesy driver who gave me a ride was great; sorry, I do not remember his name. I appreciate the care and great treatment. I know they try to make it perfect for each customer every time. I understand how hard that is to do; but this time they did. More

Quick and good job Took my jeep in and got a very fast call back to explain what was necessary for the repair. Repairs were handled with courtesy and promptness. I would Took my jeep in and got a very fast call back to explain what was necessary for the repair. Repairs were handled with courtesy and promptness. I would recommend their service department. More

Super pleased with my experience. I brought my Grand Cherokee in for recall work. They were great. Got it in fast, took care of the problem, gave me a loaner vehicle, returned my veh I brought my Grand Cherokee in for recall work. They were great. Got it in fast, took care of the problem, gave me a loaner vehicle, returned my vehicle the same day, even washed it before they turned it back over to me. My service advisor, Jason, was great. Very pleased. More

Fine 4/ $70 oil change. I was pleased to find that Palace CJR was again offering their 4/$70 oil special. They were backed up 2 hrs in Express Oil previous Friday, today I wa I was pleased to find that Palace CJR was again offering their 4/$70 oil special. They were backed up 2 hrs in Express Oil previous Friday, today I was in and out in 35mins. Missed the car wash previously delivered. I'll be back :) More

Screwed Great attention to customer service. Thank you! They found a screw in my tire! So glad that I didn't have to buy a new tire! Great attention to customer service. Thank you! They found a screw in my tire! So glad that I didn't have to buy a new tire! More