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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

Overview
Employees
Reviews
Vehicles
4.5
1,142 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 595 service reviews

April 23, 2026

Though they had issues figuring out the problem and I had to take it back, they eventually figured it out. I appreciate their patience and willingness to keep digging into the issues and ultimately fixing th More

by Amanda.r.young84
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Apr 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate you highlighting our team’s patience and persistence in getting your Chrysler Town & Country back on track. If you need anything else, please let us know. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 17, 2026

Very polite accurate service write up technician easy to work with and extremely responsive with a pleasant experience More

by rpersiani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Apr 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for highlighting the polite and accurate service write-up along with our technician’s responsiveness. We’re glad you found the process easy and the experience pleasant. We appreciate you trusting us with your Jeep Wrangler Unlimited. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 17, 2026

Took too long to have some one lol at my Jeep. Took it in on a Wednesday due to it not starting and no one looked at it til the next Wednesday. A week is way too long when you don't have a car More

by bezzy313
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback. I understand the inconvenience you experienced with your Jeep, and I appreciate you bringing this to our attention. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide timely service and care for our customers' needs. Please feel free to reach out to us directly so we can address your concerns. I value your input, and we hope to serve you better in the future. Sincerely, Ron MacEachern Dealer Partner

April 16, 2026

Very clean dealership with friendly, knowledgeable employees. Fast, complete service. I like my coffee black More

by mlwpga
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your positive review! I’m thrilled to hear that you enjoyed your experience at Serra Chrysler Dodge Jeep Ram Lake Orion and appreciate our clean dealership and friendly, knowledgeable employees. I’m glad you received fast and complete service. Next time, we’ll make sure your coffee is just the way you like it! We look forward to seeing you again soon! Sincerely, Ron MacEachern Dealer Partner

April 16, 2026

Fast, courteous, friendly. All the things you would hope for when visiting a dealer. But don't always get. Here... I did More

by Massixx68
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for noting the efficient, friendly, and professional service you experienced with your Chrysler Pacifica. We’re glad to have met your expectations and look forward to assisting you again in the future. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Apr 16, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that you had a fast, courteous, and friendly experience at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction is our priority, and I’m glad we could meet your expectations. We look forward to welcoming you back next time! Sincerely, Ron MacEachern Dealer Partner

April 14, 2026

Dan was very professional and organized and handled his station extremely well! He dealt with each customer professionally with a friendly attitude and that their vehicle was the most important. More

by kensgate
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 14, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate you sharing how professional and organized our service team was. It’s great to hear your Ram received attentive, friendly care and felt like a priority. Thank you for your feedback and we look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 12, 2026

Could not fix radio said truck would have to stay 3 -5 days that is a very long time More

by dringhop
Recommend Dealer
Yes
Employees Worked With
Dk
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Apr 13, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback. We understand that a 3-5 day wait for radio repairs can feel lengthy, and we appreciate your patience. Your experience is important to us, and we encourage you to reach out to us directly at Serra Chrysler Dodge Jeep Ram Lake Orion if you have any further concerns or would like to discuss this matter. We are here to help. Sincerely, The Team at Serra Chrysler Dodge Jeep Ram Lake Orion

April 11, 2026

Great Tyler was very understanding and cool to work with. He is the greatest ever More

by g5jako
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 11, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for the five-star rating. We’re glad our service team provided a friendly and understanding experience for your Chrysler. We appreciate your feedback and look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 10, 2026

I made a point of going to Palace rather than the Rochester because you guys have popcorn. Also enjoy the ambience of your new remodeling of the waiting room. More

by lynn35
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 10, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate you bringing your Jeep Compass in and are delighted you enjoyed the remodeled waiting room and our popcorn selection. It’s great to know the new ambience made your visit more enjoyable. We look forward to welcoming you back for your next service. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 09, 2026

They were friendly and very knowledgeable about the problem with the recall and they completed the work in record time More

by brianlisa01
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re pleased to hear our team’s expertise helped address the recall on your Chrysler Pacifica so swiftly. Thank you for highlighting our friendly service and quick turnaround. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

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