Serra Chrysler Dodge Jeep RAM Lake Orion - Service Center

Service center No appointment was necessary drove up to the service bay for an oil change . Eric Smith meet me at my vehicle and set everything up then asked me to No appointment was necessary drove up to the service bay for an oil change . Eric Smith meet me at my vehicle and set everything up then asked me to leave my keys and have a seat in the waiting room. The approximate time was 45 minutes. He came in to get me in 20 minutes later. Very quick service and im a very happy customers. More

Excellent Service! Overall experience was great. They did warranty recall. Part was in, took Jeep in right away, and had it done in no time. Customer service was excelle Overall experience was great. They did warranty recall. Part was in, took Jeep in right away, and had it done in no time. Customer service was excellent from the minute I called to the time I picked up. Thanks More

Warranty repairs This dealership is great! I bought my wife a town and country few weeks ago and. Price an issue with it, contacted my sales guy David. He was promp at This dealership is great! I bought my wife a town and country few weeks ago and. Price an issue with it, contacted my sales guy David. He was promp at getting the issue taken care of, they gave me a rental car and worked around my schudule to have issues resolved! I've been to other dealerships and wasn't treated well at all, especially after I had spent $23,000 there. I would recommend palace Chrysler dodge jeep to anyone!! More

Fast Service Scheduled an appointment for an oil change. They completed the service in the time specified. Asked if they could look at a recall item, they were a Scheduled an appointment for an oil change. They completed the service in the time specified. Asked if they could look at a recall item, they were able to take care of at the same time. More

Fast oil change I was driving by an noticed there was only one car in the oil change lane and my oil change reminder just turned on, what timing. I stopped in and in I was driving by an noticed there was only one car in the oil change lane and my oil change reminder just turned on, what timing. I stopped in and in no time they were done. Fast check out. More

Pretty Good Service Oil change was fast and had to have Uconnect upgraded. That was fast too, but shift change and I was forgotten in waiting room for 1 and 1/2 hours! Oil change was fast and had to have Uconnect upgraded. That was fast too, but shift change and I was forgotten in waiting room for 1 and 1/2 hours! More

Very quick and efficient I was impressed on how fast they got us in to look for something wrong with the gages. They kept us up to date on what they were doing. I was impressed on how fast they got us in to look for something wrong with the gages. They kept us up to date on what they were doing. More

Always great Took my 2008 Jeep Commander for an oil change and tire rotation. Very fast, efficient service. Always courteous and polite staff. I wouldn't hesitate Took my 2008 Jeep Commander for an oil change and tire rotation. Very fast, efficient service. Always courteous and polite staff. I wouldn't hesitate to get my next vehicle here too. More

Happy Tim May did a wonderful job of coordinating my end of lease review and service for my Cherokee Trailhawk. Completely explained every detail of my visi Tim May did a wonderful job of coordinating my end of lease review and service for my Cherokee Trailhawk. Completely explained every detail of my visit and was hands on making sure I was treated first class. All maintenance work was done on time and all matters were addressed. Thank you, Tim May and the service dept for a job well done. Mike Senn More

Recall on my van They had the part right away and my van was done before the time they said it would be done. I will go back for service again. They had the part right away and my van was done before the time they said it would be done. I will go back for service again. More