Serra Ford Chrysler Dodge Jeep Ram Kalkaska

My truck broke down while traveling from Gaillard to the airport in Traverse City. I couldn’t drive it so I had it towed to this dealership. They did exactly what I wanted. They found the problem and fixed airport in Traverse City. I couldn’t drive it so I had it towed to this dealership. They did exactly what I wanted. They found the problem and fixed it properly. They also looked at the truck over, like I asked and found a couple of other things to do which they did. I even had a coincidental noise once I got the car back and took it back to them and they found the reason for the noise right away. It was just something loose and rattling. They didn’t charge me a thing for that. I was treated very very well by all concerned. And now my truck runs much better. Thank you Serra Ford in Kalkaska. More

They got me a great deal on a new Ram 1500 with the Hurricane engine. Couldn't be happier. Great truck and the service is second to none. Hurricane engine. Couldn't be happier. Great truck and the service is second to none. More

A very good place for service and sales. Comfortable folks with LOTS of experience and great service. Very pleased and will retire. Comfortable folks with LOTS of experience and great service. Very pleased and will retire. More

Had a great experience here. I traded in my old lease for a new one. The salesman suggested a vehicle that would better suit my needs for the same price point. The transaction I traded in my old lease for a new one. The salesman suggested a vehicle that would better suit my needs for the same price point. The transaction went smooth. More

Appointed was kept on time and work completed in satisfactory time and all work completed when promised satisfactory time and all work completed when promised More

I have experienced superior customer service with the sales and service for several years. I fully recommend Sera Kalkaska. sales and service for several years. I fully recommend Sera Kalkaska. More

Competent, courteous, considerate, no pressure, honest, standard small town northern Michigan values, good communication. Best dealer in this area. standard small town northern Michigan values, good communication. Best dealer in this area. More

Scheduled service for my F 150 lube oil filter change. Along work tire rotation. Great fast service obtained with total satisfaction. Along work tire rotation. Great fast service obtained with total satisfaction. More

No complaints they are all very nice make you feel comfortable and they cleaned my suv off from all the snow on the top and couldn't reach it Thank you Also used some my points . comfortable and they cleaned my suv off from all the snow on the top and couldn't reach it Thank you Also used some my points . More

Work was done in a timely manner and correctly. The service manager was polite and knowledgeable. The service manager was polite and knowledgeable. More