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Serra Ford Chrysler Dodge Jeep Ram Kalkaska

Kalkaska, MI

Overview
Reviews
Vehicles
4.7
15 Reviews
Call Dealership (231) 258-9192

408 West Mile Road

Kalkaska, MI

49646

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helpful buying experience

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Showing 15 reviews

August 01, 2025

Very friendly, helpful and great agent and highly recommend and would use again in the future. More

by Mi-ogburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gelinas
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August 01, 2025

Salesman, Carry was fantastic, explained everything about car with detail and patience. Took a lot of time with me. Let me drive different models with out hesitation. They were very fair on price and More

by kgacres2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
His name is Carry,
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July 25, 2025

Service manager Doug S kept me informed what was going on while I was waiting for parts for my truck I appreciated his help More

by Dnleesmi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug S.,Travis
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July 17, 2025

Great customer service! No pressure, handled very professionally. Service completed in the scheduled amount of time. More

by ceilkadro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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July 09, 2025

Excellent Service. Sales Person did an awesome Job finding me the perfect Ford Escape. Delivery to my Home was a big Plus. Sales Person took time to explain to me all More

by cukirkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cary Evans
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June 15, 2025

The 2022 edge is a wonderful car and it’s a car without a lot of extras on it and drives like a dream and I would buy it again too. More

by elmoashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denice Sharp of Serra Ford Gaylord,Michigan
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March 11, 2025

the dealer ship always takes great care of all our needs and goes above and beyond. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
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February 21, 2025

This dealership has definitely changed after changing hands to the Serra Group. Doug has told me since November that he would get me into a glass shop to fix the Defroster Tab that came unaffiliated with More

by schroed3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug
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Feb 21, 2025 -

schroed3628 responded

Go to the Ford dealership in Grayling if you want things fixed properly.

Feb 21, 2025 -

Serra Ford Chrysler Dodge Jeep Ram Kalkaska responded

Lee Stalhood is the Kalkaska Service Manager. 231-258-5101 Josh Griesmayer is the Gaylord Service Manager 989-448-7136 Steve Gilman is the Serra Executive Manager in charge of both. 231-258-5014

February 13, 2025

I love my Renegade! Jeremy was incredibly helpful and very patient while I waiting for my down payment money. Would 100% recommend! More

by puglover2338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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January 16, 2025

Great Sales Exp, Carey from Sierra always is very helpful, we have bought several cars from him. T More

by josh4184
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Evans
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