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Serra Gardendale Kia
Gardendale, AL
367 Reviews
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Showing 367 reviews
July 27, 2019
I bought a used Hyundai Kona on July 24. Two days later, I had issues with a tire. Instead of asking for pictures, I was accused of reckless driving and told to handle it myself. Two days later, I had issues with a tire. Instead of asking for pictures, I was accused of reckless driving and told to handle it myself. More
by justinhwyatt
Verified CustomerEmployees Worked With
Seth Franks
July 27, 2019
Knowledgeable Service My experience with the salesman was great He was very knowledgeable of the vehicle I was interested in He gave me 1st class service He was very helpfu My experience with the salesman was great He was very knowledgeable of the vehicle I was interested in He gave me 1st class service He was very helpful in answering all my concerns about the vehicle More
by alicewilliams47
Employees Worked With
Steven Willard, Jackie Grant
July 26, 2019
People were super nice and we never felt pressured. Need a vehicle for commuting as I started a new Job. Bubba and Kim were both very up front and honest and helpful. I definitely would recommend them Need a vehicle for commuting as I started a new Job. Bubba and Kim were both very up front and honest and helpful. I definitely would recommend them. More
by quikdoc
Employees Worked With
Bubba, Kim, and Kasey
July 25, 2019
Great Experience! Bought my daughter her fist car here two weeks ago. My sales people were Bubba and Kim, a husband and wife team! They are the best! Thank God they app Bought my daughter her fist car here two weeks ago. My sales people were Bubba and Kim, a husband and wife team! They are the best! Thank God they approached me. Look those two up when you go in. They will not disappoint you! A big thank you to Bubba and Kim! I would also like to thank Kasey and Jason in the finance department. We are very happy with the overall experience!j More
by eaearly
Employees Worked With
Bubba, Kim, Kasey and Jason
July 25, 2019
Very deceiving, continue to lie, KIA in Gardendale , Alabama should never be trusted the reason I chose the Kia because of the bumper to bumper lifetime warranty coverage on the vehic KIA in Gardendale , Alabama should never be trusted the reason I chose the Kia because of the bumper to bumper lifetime warranty coverage on the vehicle that was promised to me when I talk to a salesperson and also I have it in writing, I sign a $3,000 certificacion, a $4,000 rebate from the dealership, they were unprofessional in filled with lies and deception, When I left there I only had the one key the salesperson lied and said that one of the keys did not unlock the vehicle. The salesperson name was Carlos, the manager I spoke to was Andy Fisher, horrible Representatives. I paid $10,000 for my vehicle plus license fees More
by Dissatisfied#3101
Employees Worked With
Carlos, Andy Fisher
July 25, 2019
brought car in for a new part They took good care of me. I appreciate them always being a great help to me. Kevin Robilotta was very kind to explain the problem and assist me wit They took good care of me. I appreciate them always being a great help to me. Kevin Robilotta was very kind to explain the problem and assist me with all my service needs. More
by kscott9
Employees Worked With
Kevin Robilotta-wonderful to work with
July 24, 2019
Great The car service was great however; just for them vacuuming it my car not so much. Great people will come again soon. Will need cars 1’st oil change. The car service was great however; just for them vacuuming it my car not so much. Great people will come again soon. Will need cars 1’st oil change. More
by Angeleye
Employees Worked With
Kevin Robilotta
July 22, 2019
Good job Service writer who helped me was awesome, kept me informed about my vehicle that's a big plus!!! Loking forward to my next visit thanks Service writer who helped me was awesome, kept me informed about my vehicle that's a big plus!!! Loking forward to my next visit thanks More
by THEROCK.DT59
Employees Worked With
Can't remember his name but he had gray hair
July 22, 2019
Prompt, and satisfied. Service Dept. was very nice and accommodating this was our first service and we will be back. we want our Kia Soul to last us a long time. Service Dept. was very nice and accommodating this was our first service and we will be back. we want our Kia Soul to last us a long time. More
by dsteele3
Employees Worked With
Amy Caretti, Don Johnson
July 18, 2019
Had a great experience at Serra Gardendale Kia. They have an awesome staff from Sales to Service that are professional and fast to assist everyone whether it be buying a new or used vehicle, or serv They have an awesome staff from Sales to Service that are professional and fast to assist everyone whether it be buying a new or used vehicle, or servicing the one you already own. You can count on this group to be professional and courteous throughout the entire experience. More
by jrj706
Employees Worked With
Andy Fisher
