Serra Honda Champaign

Great experience purchasing new CRV! We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to We worked with salesperson Jonathan Kerr. He was very knowledgeable and friendly. He took us for an extensive test ride/drive that allowed us to experience most of the unfamiliar features of our choice of vehicle. There was no pressure to purchase, but more an interest to get us into the right vehicle for what we wanted. There was a "no haggle" sign on his desk and we were prepared to pay the price that had been set. We were pleasantly surprised when he returned with an offer sheet with a moderate discount "because we were good customers" (we had purchased our previous two Honda vehicles at the dealership). After we committed to purchase the vehicle, we worked with business manager Jerry Short. He also was very friendly. We received the usual up-sell on vehicle service contracts, maintenance agreements, etc. However, it was more matter of fact than hard sell, which was appreciated. Once we informed Mr. Short of which those items we would purchase, he did not become insistent on how important the others we declined would be to us. Overall, a very pleasant experience which is consistent with our experience of the personnel and quality of work from this Honda dealership's service department we have received in the past. More

Thank you, Quincy and Robert. Thank you for your kindness. This is my first car in the U.S. but they always explained detail and kindly. I wiil buy next cars from you. Thank you for your kindness. This is my first car in the U.S. but they always explained detail and kindly. I wiil buy next cars from you. More

Buying a new car The first time I went into the dealership, I spoke with Christian Wallace and he was great, answered all my questions. He was not pushy at all and I The first time I went into the dealership, I spoke with Christian Wallace and he was great, answered all my questions. He was not pushy at all and I appreciate that. When we came back to purchase our Honda, Christian was busy so Ben Q stepped into help until Christian finished with other customers. They made it easy to purchase our SUV. We would definitely come back when we need a new car. More

Used car I bought a used Chevy. It had a few problems a week after purchase. I had purchased a warranty package along with the vehicle. The warranty company de I bought a used Chevy. It had a few problems a week after purchase. I had purchased a warranty package along with the vehicle. The warranty company denied the claim, but Jonathan and his team made it right. Thank you for your help. More

Painless Worked with John Kerr and he was friendly, professional and helpful. Traded in my Jeep for a Honda with better gas mileage. I wish the trade-in was a Worked with John Kerr and he was friendly, professional and helpful. Traded in my Jeep for a Honda with better gas mileage. I wish the trade-in was a little higher but other than that the process was pretty quick and completely painless and I drove my new car off the lot! I would recommend this dealership to any person. More

Great experience! Thank you, Honda BMW of Champaign, for making my car buying experience a success! I’m out of my element when it comes to buying a car and Jonathan did Thank you, Honda BMW of Champaign, for making my car buying experience a success! I’m out of my element when it comes to buying a car and Jonathan did a great job explaining everything and finding a vehicle that matches my budget & lifestyle. I’m very happy with my new Civic! :) More

Thanks Thank you to Jon Kerr and the staff, we enjoyed our experience buying an Odyssey. Knowledgeable, helpful and not pushy in any way. Thanks — we will de Thank you to Jon Kerr and the staff, we enjoyed our experience buying an Odyssey. Knowledgeable, helpful and not pushy in any way. Thanks — we will definitely be back. More

Great Service.. I rate Honda BMW of Champaign 5 stars because I had such a great experience with purchasing my 2003 trailblazer today. My dealer Quincy Rice was excel I rate Honda BMW of Champaign 5 stars because I had such a great experience with purchasing my 2003 trailblazer today. My dealer Quincy Rice was excellent at servicing me and making sure I made the right choice of choosing the vehicle I wanted from the start. He was very knowledgeable of my purchase, and made sure he got me in and out at a manageable time, and was also very courteous.. Thank you Quincy Rice, I love my new vehicle.. More

Good dealer Jonathan was great to work with. He highlighted features in a calm way. I appreciated that he did NOT do a hard sell or pressure us. Jonathan was great to work with. He highlighted features in a calm way. I appreciated that he did NOT do a hard sell or pressure us. More

Great experience Jason was very helpful and understanding. I was able to walk out of the dealer without buying to take time to think, and returned a few hours later to Jason was very helpful and understanding. I was able to walk out of the dealer without buying to take time to think, and returned a few hours later to buy. I am very happy with my new CRV so far! More