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Serra Honda Champaign

Savoy, IL

3.4
212 Reviews

100 Burwash Avenue

Savoy, IL

61874

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Showing 212 reviews

April 19, 2018

Easy transaction Requested info online after hours and received confirmation reply. Salesman contacted me first thing the next morning and had me sold before I came i More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business!

April 18, 2018

Great experience with Jonathan! We had test driven a lot of mid-size SUVs to replace a Volvo XC90. We knew exactly what we wanted and had researched a great deal. Jonathan helped us More

by JKaufmann
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business!

April 17, 2018

Great Experience Jonathan Kerr is our client advisor and he made sure that he explained the process that we have to go through in buying a car. He is courteous and fri More

by thebrownsofa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business!

April 17, 2018

Amazing dealership! Recently purchased a 2018 CRV EX AWD. They gave me the best deal we could ever get with a very hassle free transaction. Robert, our agent, was very re More

by Karen B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Robert Seiler, Jerry Short
May 18, 2018 -

Serra Honda Champaign responded

Thanks for your thoughts and the great 5-star rating! You are right--we are a TEAM, and we know that our staff and your experience is what differentiates us from other dealerships. Thanks for noticing--and THANK YOU for your business!

April 15, 2018

Great Purchase Experience Loved the Best Price Upfront, No Haggle concept. Quincy Rice,our salesman ,was very friendly and knowledgeable as was the Finance Manager Peter Pishos More

by jackduo4350
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Peter Pishos
May 18, 2018 -

Serra Honda Champaign responded

Thank you so much! Our team strives to deliver superior service and it is so kind when people take the time to recognize them.

April 13, 2018

Nice and understanding Quincy was nice and understanding of the fact that i just wanted to show the Odyssey to my wife with a possibility to buy it in the future. I was not More

by Aibak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice
May 18, 2018 -

Serra Honda Champaign responded

Jonathan is always straightforward and patient. Thank you for the recognition! We truly appreciate your business!

April 12, 2018

Very happy about my purchase!!! I found an early model bmw x5 in the as is bargin line. After an extensive dudilagence researching this vehicle: - priced below market value. - pri More

by Rob Sheehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Rice, Dale Denton
May 18, 2018 -

Serra Honda Champaign responded

Thank you so much! Our team strives to deliver good values and it is so kind when people take the time to recognize it. Thank you for the recognition! We truly appreciate your business!

April 12, 2018

Best place to purchase a vehicle! Best place to purchase a vehicle thanks to Jonathan Kerr, he was very professional, fun and friendly, all questions answered. I am very happy with my More

by FK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you for the recognition! We truly appreciate your business! Jonathan is always straightforward and patient.

April 12, 2018

Great service, transparent on pricing, knowledgeable Everyone was Pleasant to deal with and more importantly knowledgeable and they were transparent about where they needed to be on my trade-in and why a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Quattrone, Jonathan Kerr
May 18, 2018 -

Serra Honda Champaign responded

Thank you so much! Our team strives to deliver superior service and it is so kind when people take the time to recognize them.

April 09, 2018

Richard Medina good salesperson Rich provided all the info I needed,to verify the quality of the Pilot Touring I was considering. I probably got a fair deal for my old Pilot, but I More

by RgMarrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Medina, James Craig Fanning, Peter Pishos
May 18, 2018 -

Serra Honda Champaign responded

Thank you for your insightful comments. We agree on the "tree" issue especially. We can thank the good-ole state of Illinois for the required documentation. there is a better way, it's called "E-Contracting" and the contract itself is electronic but much of the rest requires "wet" signatures and paper files to be kept. This year we will be able to make a few more forms electronic. As far as the features and the explanation of car technology, we have started (on the BMW side) scheduling and performing an "Encore Delivery" whereby we bring the customer back in and go over some of the features and technology again. We can certainly offer that for Honda too. If you like, I can set it up for you if you contact me directly. 217-373-2711. I truly appreciate your business!!

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