Serra Honda Champaign

One of a kind old fashioned true kindness kind of dealership I have purchased 3 crv's from this dealership. During the recent owner change over ,i was a little nervous of the outcome. I have to say I am blown a I have purchased 3 crv's from this dealership. During the recent owner change over ,i was a little nervous of the outcome. I have to say I am blown away with the changes. Shuttles leaving at all times. (Whenever I need) . As well as the shuttle runs after 4:45 now. The service people are great! I don't know where Jeff went, but he always seemed irritated to help me. I have never had a problem with Chris or Amber. They are very knowledgeable. You don't see that at other dealerships. The sales dept. has improved for the better as well. You were never able to reach an agreement about price before. You either liked it, or they told you to go somewhere else. Overall I would definitely recommend this dealership....especially now. More

Never again Apparently this dealership expects the consumer to overpay for their vehicles under the guise of supporting the community. I have never been so insult Apparently this dealership expects the consumer to overpay for their vehicles under the guise of supporting the community. I have never been so insulted by an auto dealership in my life. Arrogant and unfriendly. Beware if you shop the deal as they get angry when you try to negotiate a better deal and will insult you for doing so. More