Serra Honda Champaign

Honda CRV Purchase When we were considering the purchase of a new car in 2011, we visited this location but we were not happy with how the Sales area dealt with us. We p When we were considering the purchase of a new car in 2011, we visited this location but we were not happy with how the Sales area dealt with us. We proceeded to go to Carmack in Danville, where we made a great deal and purchased our 2011 CRV. The entire mindset of this dealership is much different now. Quincy did an excellent job trying to explain the 2018 CRV and the deal we were offered convinced us to make the purchase! More

Knowledgeable, Helpful, and Professional Quincy was great -- answered every question, explained every feature, and walked me through every step of the process. Two things in particular stand Quincy was great -- answered every question, explained every feature, and walked me through every step of the process. Two things in particular stand out: 1) Quincy was honest about what the car didn't do. He didn't soft-pedal or obfuscate about the features that the car lacked -- instead, he explained the features that the car did have, and talked about why they were beneficial. His honesty was really appreciated. 2) Rather than let me drive the car and figure out the features, he patiently walked me through all the things that the car did and then let me experience them for myself. This helped me understand all the things that the car could do without overwhelming me by trying to explain them on the fly. Overall, a great experience. More

It was great experienced at Honda everyone was great at Honda dealership, I dealt with Quincy and Craig, they both very pleasant!! Also Lance was really nice and explained everything everyone was great at Honda dealership, I dealt with Quincy and Craig, they both very pleasant!! Also Lance was really nice and explained everything that I need to know about financing the car. More

Satisfied Customer Chris is an awesome advisor. He patiently answers any questions that I have regarding my vehicle and lets me know all the work is done. Chris is an awesome advisor. He patiently answers any questions that I have regarding my vehicle and lets me know all the work is done. More

Purchase if new Odyssey Staff were courteous, engaging, and willing to work with me. Never felt pressured to buy a car but let me decide on my own time. Staff were courteous, engaging, and willing to work with me. Never felt pressured to buy a car but let me decide on my own time. More

Quick and easy I found Jonathan‘s level of knowledge concerning my plug-in hybrid as a real comfort inn getting all of my questions answered. Along with that he ca I found Jonathan‘s level of knowledge concerning my plug-in hybrid as a real comfort inn getting all of my questions answered. Along with that he came across as genuine and engaging which was really refreshing considering my past experiences when trying to purchase a vehicle. Without question I would recommend Jonathan to help you with your vehicle as this was without a doubt the best experience I’ve had buying a vehicle. More

Professionalism at its best Quincy started by explaining the no haggle price , then went over features on the 2011 Chevy Eqinox and showed us more on the test drive . Quincy was Quincy started by explaining the no haggle price , then went over features on the 2011 Chevy Eqinox and showed us more on the test drive . Quincy was very upfront that this was a high mile vehicle and what was wrong with it which I greatly appreciate since we got it for my 77 year old parents to have safe vehicle this winter . My husband and I both feel we got a great deal and the best part we were in and out in under an hour . We will recommend Quincy to anyone we know needing a new or used vehicle Jim & Karen Bode More

Great experience working with Quincy Quincy was extremely helpful and professional! He went over and above to get this information we needed to make our choice and finalize our sale. Quincy was extremely helpful and professional! He went over and above to get this information we needed to make our choice and finalize our sale. More

Straightforward, positive experience . Quincy updated me regularly on vehicles that I was considering, he was responsive, and made himself available to show cars to me. . Quincy updated me regularly on vehicles that I was considering, he was responsive, and made himself available to show cars to me. More

Jonathan Kerr - Relaxed salesman and not pushy I knew exactly what I wanted and didn’t need to be oversold. Jonathan was attentive to this and was relaxed and informative to my inquiries and made t I knew exactly what I wanted and didn’t need to be oversold. Jonathan was attentive to this and was relaxed and informative to my inquiries and made the process simple and painless. Seems to be a family man with a good sense of humor and smile. Thanks, Jonathan! More