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Serra Honda Grandville
Grandville, MI
738 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 738 reviews
July 13, 2025
The dealership was busy, but I seem to have a problem getting a courtesy ride…This visit was a recall that could take 4 hours…the last recall, I was promised a ride and never got it…this time I was pro a getting a courtesy ride…This visit was a recall that could take 4 hours…the last recall, I was promised a ride and never got it…this time I was pro active, and went back to the service desk to ask…they were surprised that I wasn’t on the last run…who’s fault…the driver or the service rep? More
by cgm.twine
Verified CustomerEmployees Worked With
Service writer, shuttle driver
July 12, 2025
The service was fine, however I had a 1:30 appointment for an oil change & tire rotation and didn’t get my van back until 3pm. At 2:55, the service employee walked in with a cabin air filter to ask if I’d for an oil change & tire rotation and didn’t get my van back until 3pm. At 2:55, the service employee walked in with a cabin air filter to ask if I’d like mine replaced (I knew it was too dirty to be my air filter, but he’d accidentally called the wrong name). Even if it had been my air filter, after I had waited so long there is no way that I would have accepted waiting any longer. More
by Javelina21
Employees Worked With
Don’t remember
July 12, 2025
Serra Honda does not negotiate used vehicle prices. The price I paid matched the market pretty well. They did a super great job checking the vehicle before I took ownership including 4 new tires, chan The price I paid matched the market pretty well. They did a super great job checking the vehicle before I took ownership including 4 new tires, changing the oil, transmission fluid, rear end fluid and the brake fluid. They made a used vehicle as much like new as possible. My salesperson Mike was great before, during and after the sale. More
by JB
Employees Worked With
Michael Vangel
