Serra Honda Grandville

Pleased All Around Staff are pleasant, professional, and very good. Salesperson, Hannah, is personable, knowledgeable about the Honda products, and does not pressure se Staff are pleasant, professional, and very good. Salesperson, Hannah, is personable, knowledgeable about the Honda products, and does not pressure sell. A very pleasant experience. More

Kaitlyn was amazing to work with! I have wanted a CRV for many years, and now was the time to buy. My current car lease was expiring and I just moved back to Michigan with it's snowy w I have wanted a CRV for many years, and now was the time to buy. My current car lease was expiring and I just moved back to Michigan with it's snowy winter roads. Even though I changed my mind a few times regarding tires, and colors, and even trim levels - Kaitlyn always took the time to answer my questions and never made me feel pressured or like I was wasting her time. After a few weeks, and some help from Brad, we were able to make a deal. There was an error with the sale, and instead of letting it go, Brad did the right thing. He not only told me about the error, but also allowed it to work out in my favor. They were able to meet the price of another dealer in town, and I was much happier dealing with the Rivertown staff. I am very happy with my purchase and would recommend them highly. More

Another great purchase experience from Rivertown! The sales staff is great to work with. The pressure-free philosophy makes the car shopping experience quite pleasant. The sales consultant I worked wi The sales staff is great to work with. The pressure-free philosophy makes the car shopping experience quite pleasant. The sales consultant I worked with, Kaitlyn Tobeler, honestly made it a priority to do what was right for me. I have purchased 3 brand new vehicles at Rivertown Honda in the last 10 years and I won't hesitate to start here when it comes time for my next vehicle. I drive past another Honda dealer to go to Rivertown for the purchase and all of the vehicle servicing. The manager, Rick Clift, is a straight up guy and the staff is a reflection of his business etiquette. More

Quick, friendly, great value, great work I really like the Honda preferred service option. I can get in and out quickly. The work is always great and issues explained well. The staff is al I really like the Honda preferred service option. I can get in and out quickly. The work is always great and issues explained well. The staff is always friendly and helpful. More

Made car buying stress free Kim Berends has now helped my family twice purchase vehicles. Two years ago she helped my daughter and I choose a new Honda Civic with warranties tha Kim Berends has now helped my family twice purchase vehicles. Two years ago she helped my daughter and I choose a new Honda Civic with warranties that would be more reliable while she is living out of state and studying. Recently she helped me choose a CRV with the EX-L trim level, which we needed for the power seat lumbar back support. Her advice, honesty, and knowledge made the entire car-buying experience stress free. She wanted the best vehicle for us at the best price, too. More

Great Experience as Usual I have consistently found the service department at Rivertown helpful, informed, efficient, and highly personal. They know both me and my vehicle and I have consistently found the service department at Rivertown helpful, informed, efficient, and highly personal. They know both me and my vehicle and treat me not only fairly, professionally, and yet also as a friend. I'm grateful to have their help. More

New Honda It took a lot of effort for me to decide on a new car and to locate it. Once I did it was great from start to finish, no pushing me to make a decision It took a lot of effort for me to decide on a new car and to locate it. Once I did it was great from start to finish, no pushing me to make a decision, showed me all the care features, and took the time to make sure I was happy More

Taken care of Dwain Scheller continues to be the most reliable and informed service person I have ever had the chance to do business with. It's very important to m Dwain Scheller continues to be the most reliable and informed service person I have ever had the chance to do business with. It's very important to me to have a auto service person I can trust. More

Quick and satisfactory Made an appt for the first oil change. Got in and out quickly and courteous service was extended. An excellent place to go for car service Made an appt for the first oil change. Got in and out quickly and courteous service was extended. An excellent place to go for car service More

Always friendly people Several years ago bought a used vehicle and have had service done there many times. Always a good experience. Will be buying from them again shortly Several years ago bought a used vehicle and have had service done there many times. Always a good experience. Will be buying from them again shortly! More