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Serra Honda Grandville
Grandville, MI
723 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 723 reviews
December 23, 2011
I located a honda certified on line at rivertown I was interested in. I asked all the questions and got all the right answers. I was assured the element was worth the 22 hour bus ride, one way, to purchas interested in. I asked all the questions and got all the right answers. I was assured the element was worth the 22 hour bus ride, one way, to purchase. I arrived, check in hand, but the honda certified was not in the condition described by the salesman. Beat up interior. Scratched up exterior. Paint work on the hood and a grill assembly sticking our on one side and glued together. This car was not described in this condition by the salesman. I did not even start the vehicle. At least the salesman gave me a ride back to the bus station. The most miserable auto shopping experience in my life. So much for riverside honda and their certification process. More
by amnicon
Employees Worked With
Tim Walters
September 16, 2011
I recently purchased a 2012 Honda Civic at Rivertown Honda. I had been to a lot of other dealers and really don't like buying cars. I was getting really frustrated with the way dealers treat women like Honda. I had been to a lot of other dealers and really don't like buying cars. I was getting really frustrated with the way dealers treat women like they don't kow what they are doing. I actually had one salesperson at another dealership tell me to go talk to my husband. A freind from work told me about Rivertown and said they had a good experience there. When I called I was able to talk to Mike Leys the Sales Manager. Mike was very nice on the phone and offered to have the car brought to my work. I didn't take him up on his offer, but did stop in later that night. Mike showed me all of the options on the car and gave me a great price. My husband was also impressed that Mike directed all of his questions to me. Everyone was really friendly and they had plenty of cars available to choose from. When I need my next car I will only be making one stop. More
by mjason
Employees Worked With
Mike Leys
June 30, 2011
salesperson was wonderful in finding a car that fits my salesperson was wonderful in finding a car that fits my purpose..1st a van to carry my grandchildren and recently helping me lease a civic for the ki salesperson was wonderful in finding a car that fits my purpose..1st a van to carry my grandchildren and recently helping me lease a civic for the kids are grown and I am single. He answered my minion questions. When the car is serviced...the guys are clean and polite. More
by IreneLowing
Employees Worked With
Cameron
