Serra Honda Grandville - Service Center

Dwain took care of me and my wife with our Service appointment from the very beginning. He was most helpful and his level of service and communication is second to none. appointment from the very beginning. He was most helpful and his level of service and communication is second to none. More

Over an hour for an oil change seems a little extreme. The tech pulled mycar out of garage after an hour and sat in it for 3 minutes, and after another 3 minutes I went tomycar tojustleave and it was lo The tech pulled mycar out of garage after an hour and sat in it for 3 minutes, and after another 3 minutes I went tomycar tojustleave and it was locked . Returned to the service desk and my service writer wasn't there. He was at another desk and I told him I needed to get going , that I had another appointment to get to. So, no, my first visit for an oil change didn't leave me with a favorable opinion More

Serra Honda Grandville is very Accommodating to meet scheduling needs. I appreciate the fact they are easy to work with. scheduling needs. I appreciate the fact they are easy to work with. More

Always have a great experience there. The staff are great there and friendly. Very clean environment. The staff are great there and friendly. Very clean environment. More

They efficiently completed my oil change and advised me about my brake concern. I felt well cared for. about my brake concern. I felt well cared for. More

Great customer service and upfront pricing. Dealership prices as to be expected. Fast service with scheduled appt. Dealership prices as to be expected. Fast service with scheduled appt. More

Everyone was so helpful, friendly and kind. Thank you for the great experience. I appreciate it. Thank you for the great experience. I appreciate it. More

Trusted service department with approachable people who take the time to explain anything automotive to me take the time to explain anything automotive to me More

Top notch service for twenty years. We do not think of going elsewhere. Exceptional quality. We do not think of going elsewhere. Exceptional quality. More

I just feel comfortable that the work will be completed properly Clean and comfortable waiting area properly Clean and comfortable waiting area More