Serra Honda Grandville - Service Center

First of all, I am sick of surveys. I am not sure they benefit the customer. Davin was my service rep, and he handled everything very well. I also appreciate your shuttle service. M I am not sure they benefit the customer. Davin was my service rep, and he handled everything very well. I also appreciate your shuttle service. My vehicle was ready 4 hours before I expected. More

I like the style of the cars and how they fix the cars when it needs to be fixed when it needs to be fixed More

I’ve been a customer here for many years for our many Honda vehicles. If the service was anything less than excellent, I’d never return. Honda vehicles. If the service was anything less than excellent, I’d never return. More

Great service with a friend smile. Updated on serives and providing recommended services at upcoming mile milestones Updated on serives and providing recommended services at upcoming mile milestones More

I am glad they could get me in for car work when I was in town to see family. Connor was great! The same exact work would have cost me $300 more in PIttsburgh. I wish I lived closer because they would be my town to see family. Connor was great! The same exact work would have cost me $300 more in PIttsburgh. I wish I lived closer because they would be my regular Honda dealer! More

Phil was super helpful and really tried to solve our AC issues. So far everything is working great. issues. So far everything is working great. More

Great experience, Cam always help me and make my experience really pleasant. Other workers also are great, nothing to complain about it. 5 starts to everything! experience really pleasant. Other workers also are great, nothing to complain about it. 5 starts to everything! More

The service we received was very good. The complaint I have is with the dealer prep of the car at delivery. The inside of the vehicle was not cleaned well. The inside of the windshield is The complaint I have is with the dealer prep of the car at delivery. The inside of the vehicle was not cleaned well. The inside of the windshield is fogged and has a film on it that should have been cleaned. The car was delivered with a small chip in the windshield that should have been fixed. We paid extra for the paint protection that had to be corrected at delivery. There were dirty shoe prints on the back of the 2nd row seats. We like the vehicle but the dealer prep could have been much better. More

Great staff very attentive. Knows what’s going on and isn’t trying to mess you over. Knows what’s going on and isn’t trying to mess you over. More

I have always had very good service when I have used Serra. The shop area is always clean and neat leaving a good first impression. Serra. The shop area is always clean and neat leaving a good first impression. More