Serra Honda Grandville - Service Center

The service we received was very good. The complaint I have is with the dealer prep of the car at delivery. The inside of the vehicle was not cleaned well. The inside of the windshield is The complaint I have is with the dealer prep of the car at delivery. The inside of the vehicle was not cleaned well. The inside of the windshield is fogged and has a film on it that should have been cleaned. The car was delivered with a small chip in the windshield that should have been fixed. We paid extra for the paint protection that had to be corrected at delivery. There were dirty shoe prints on the back of the 2nd row seats. We like the vehicle but the dealer prep could have been much better. More

Great staff very attentive. Knows what’s going on and isn’t trying to mess you over. Knows what’s going on and isn’t trying to mess you over. More

I have always had very good service when I have used Serra. The shop area is always clean and neat leaving a good first impression. Serra. The shop area is always clean and neat leaving a good first impression. More

Vehicle is well taken care of, speedy service, Dwain always explains car concerns well and realistically. always explains car concerns well and realistically. More

They were on time, explained everything and made it all as easy as possible. The gentleman who helped me was great! as easy as possible. The gentleman who helped me was great! More

Work was done promptly and efficiently. I was very happy with the service I received. I was very happy with the service I received. More

My service advisor Cam was fantastic, he got my car quickly provided the diagnosis and explained what needed to be done. It was done rapidly and overall the experiences fantastic. quickly provided the diagnosis and explained what needed to be done. It was done rapidly and overall the experiences fantastic. More

Organized and quick. Someone is always eager and able to help you out quickly. I don't despise coming here! Someone is always eager and able to help you out quickly. I don't despise coming here! More

Was very pleased with the service provided. Phil is always very helpful and friendly. I do wish when the person performing my oil change would make sure the dash dial settings were reset as t Phil is always very helpful and friendly. I do wish when the person performing my oil change would make sure the dash dial settings were reset as to the settings they were originally set at. Thank you, Darlene Lapum More

Very happy with the service it’s always quick. and the employees are so friendly and honest. and the employees are so friendly and honest. More