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Serra Honda Grandville - Service Center

Grandville, MI

4.8
478 Reviews

478 Reviews of Serra Honda Grandville - Service Center

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July 12, 2025

The service we received was very good. The complaint I have is with the dealer prep of the car at delivery. The inside of the vehicle was not cleaned well. The inside of the windshield is More

by del5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Westrate
July 12, 2025

Great staff very attentive. Knows what’s going on and isn’t trying to mess you over. More

by Aramsey896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Tuttle l, Dwain Schellar
July 12, 2025

I have always had very good service when I have used Serra. The shop area is always clean and neat leaving a good first impression. More

by rlmills1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name but he was very pleasant.
July 12, 2025

Vehicle is well taken care of, speedy service, Dwain always explains car concerns well and realistically. More

by Grofverj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain
July 11, 2025

They were on time, explained everything and made it all as easy as possible. The gentleman who helped me was great! More

by johnvanvugt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwain Scheller
July 11, 2025

Work was done promptly and efficiently. I was very happy with the service I received. More

by kriswilson2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
July 11, 2025

My service advisor Cam was fantastic, he got my car quickly provided the diagnosis and explained what needed to be done. It was done rapidly and overall the experiences fantastic. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
July 11, 2025

Organized and quick. Someone is always eager and able to help you out quickly. I don't despise coming here! More

by MIKEERPENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
July 11, 2025

Was very pleased with the service provided. Phil is always very helpful and friendly. I do wish when the person performing my oil change would make sure the dash dial settings were reset as t More

by grandmalap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
July 10, 2025

Very happy with the service it’s always quick. and the employees are so friendly and honest. More

by bob.swick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camden Saber and Joseph Selby
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