Serra Honda Grandville - Service Center
Grandville, MI
473 Reviews of Serra Honda Grandville - Service Center
My service advisor Cam was fantastic, he got my car quickly provided the diagnosis and explained what needed to be done. It was done rapidly and overall the experiences fantastic. quickly provided the diagnosis and explained what needed to be done. It was done rapidly and overall the experiences fantastic. More
Was very pleased with the service provided. Phil is always very helpful and friendly. I do wish when the person performing my oil change would make sure the dash dial settings were reset as t Phil is always very helpful and friendly. I do wish when the person performing my oil change would make sure the dash dial settings were reset as to the settings they were originally set at. Thank you, Darlene Lapum More
Service Advisor, Conner did a great job for us getting service done on our 2017 Honda Pilot. We had all 6 fuel injectors replaced and covered by Honda. Conner recommended other services we will soon follo service done on our 2017 Honda Pilot. We had all 6 fuel injectors replaced and covered by Honda. Conner recommended other services we will soon follow up on. More
General atmosphere is very upbeat, helpful and friendly. We were greeted by many, if not all, staff members. Also, Hannah, was terrific in getting specific vehicles for us to check out. She was in and out o We were greeted by many, if not all, staff members. Also, Hannah, was terrific in getting specific vehicles for us to check out. She was in and out of the very hot weather - Hannah did a great job! More
Dwayne scheller is our service man at Sarah Honda and we like him very much. But the last time we were in for a oil change and to put a new battery in my 2020 Honda there was a big problem when we got up th like him very much. But the last time we were in for a oil change and to put a new battery in my 2020 Honda there was a big problem when we got up the next morning. We had oil all over our garage floor and my husband took the car out of the garage we jacked it up and the oil pan at the bottom were the nut screws in to let the oil in and out was not even tight. We are not happy at all about this because we could have lost the engine in our vehicle as we drove home for over an hour. I know it's not Dwayne scheller's fault and we feel bad about this but whoever Honda gets for people to change oil they need to make sure they know what the xxxx they're doing. Not sure if we'll come back to Sarah Honda or not. More