Serra Honda Grandville - Service Center

Pleasant and high quality. Have found no fault with the service department. They treat customers with dignity and respect. They answer all questions. They are timely and frien Have found no fault with the service department. They treat customers with dignity and respect. They answer all questions. They are timely and friendly and pleasant.. More

As, always, the service required was everything we expected As always, the service required was everything we expected from Rivertown Honda. The service manager and technicians are very friendly, helpful, and As always, the service required was everything we expected from Rivertown Honda. The service manager and technicians are very friendly, helpful, and courteous including the cashier-clerks behind the counter. Our wait has always been very comfortable including wi-fi service so even if the expected wait is going to be long, the waiting area is very airy with lots of light and outdoor light allowing for easy reading, watching the provided TV, or using a laptop computer. We highly recommend coming in with an "appointment" which greatly shortens the waiting time! I like the way the service manager comes in to explain any possible future service needs your vehicle may have to be performed to prevent damage or more costly repairs without any pressure along with estimated cost to have those repairs performed. More

Such great service! Was thrilled as always with the service I received. They kept me posted on the timeline and informed me of some work that needed to be done. They didn Was thrilled as always with the service I received. They kept me posted on the timeline and informed me of some work that needed to be done. They didn't charge me for tire rotation because the work needed required tire removal. I was impressed by that! Thank you! More

Seat latch repair Despite thar this was the second repair of the same problem within a year, I was pleased by the attention & repair. It did require 2 visits as a part Despite thar this was the second repair of the same problem within a year, I was pleased by the attention & repair. It did require 2 visits as a part needed to be ordered. Not so convenient but understandable. More

Goo Service The service I received was very good. Friendly people. I haven't always been please with this dealership but have to say that they are now doing a v The service I received was very good. Friendly people. I haven't always been please with this dealership but have to say that they are now doing a very good job. More

Meets expectations and more Prompt, efficient, friendly, and convenient. Very happy with maintenance recommendations, and coupon discounts, and reminders sent by mail. Pleasant Prompt, efficient, friendly, and convenient. Very happy with maintenance recommendations, and coupon discounts, and reminders sent by mail. Pleasant waiting room, and great popcorn. Thanks Rivertown Honda More

Oil Change Drove in for an oil change and within 15-20 minutes my car was ready to go. I also wanted to look up the history of my past oil changes and Melissa wa Drove in for an oil change and within 15-20 minutes my car was ready to go. I also wanted to look up the history of my past oil changes and Melissa was very helpful and had some suggestions on what services I should look in to. She proceeded to explain the services and was very helpful. I appreciate it! More

great and timely service I made an appointment for warranty work. Took less time than quoted. Friendly and prompt service. Thank you for the focus on customer service. It I made an appointment for warranty work. Took less time than quoted. Friendly and prompt service. Thank you for the focus on customer service. It is noticed. More

They were quick and courteous to my wife Kathleen The service was complete and done quickl and efficiently and covered everything that was requested. Booking the appointment was easy and was done on l The service was complete and done quickl and efficiently and covered everything that was requested. Booking the appointment was easy and was done on line by Kathleen. The dealer app for this booking could be made more user friendly when using a mobile device such as an i Phone or iPad. More

Servicing Very helpful and efficient. I was in and out quickly. The service technician explained everything thst wss done and whatwas checked over. The waiting Very helpful and efficient. I was in and out quickly. The service technician explained everything thst wss done and whatwas checked over. The waiting area was pleasant More