Serra Honda Grandville - Service Center

Quick and efficient. Friendly, kept me updated of the situation and made the explanation of the issues clear and concise Friendly, kept me updated of the situation and made the explanation of the issues clear and concise More

They did a good job, but when asked them to check out the cover to the back, they never responded what they found. So on that part I would give them an incomplete. cover to the back, they never responded what they found. So on that part I would give them an incomplete. More

In and out fairly quick. Comfortable waiting area. Friendly customer service employees. No hard sell for additional services Comfortable waiting area. Friendly customer service employees. No hard sell for additional services More

I always bring my Honda vehicles to Serra Honda They give my great service every time. my great service every time. More

Changed my oil change with efficiency in a timely manner. My only complaint is that I was not given a window sticker, which makes it hard to know when to return for my next oil change! My only complaint is that I was not given a window sticker, which makes it hard to know when to return for my next oil change! More

I enjoy going to Serra Honda. Cam always greets me and they take very good care of my car. Best dealership I’ve ever been in. Cam always greets me and they take very good care of my car. Best dealership I’ve ever been in. More

The customer service was poor since I had to escalate my warranty to national level for what another dealership stated was a straightforward coverage submission. Once that was quickly approved by a national warranty to national level for what another dealership stated was a straightforward coverage submission. Once that was quickly approved by a national rep, Serra's maintenance team did a great job fixing the car! More

I feel like Dwayne is up front and he doesn't feel like a pushy salesman to me. He is always very kind and seeks to get me the best deal. pushy salesman to me. He is always very kind and seeks to get me the best deal. More

Good service. The service department was thorough, friendly, and expedient. Great experience. Would highly recommend Serra. The service department was thorough, friendly, and expedient. Great experience. Would highly recommend Serra. More

Courtesy on time service easy access, coffee in and out quick thank you so much quick thank you so much More