Serra Honda Grandville - Service Center

Finally A dealership that is concerned about their clients rather than just doing business. Very few car dealerships have this priority that will serve all o A dealership that is concerned about their clients rather than just doing business. Very few car dealerships have this priority that will serve all of us.. More

Good job The routine maintenance was done in a timely manner. The person who called was pleasant and upbeat. Told me the hours they were open. Thank you. The routine maintenance was done in a timely manner. The person who called was pleasant and upbeat. Told me the hours they were open. Thank you. More

90,000 Mile Service Had an appointment for my 90,000 mile service. It took a half hour less than the estimated time as usual. Recommended services were not excessive and Had an appointment for my 90,000 mile service. It took a half hour less than the estimated time as usual. Recommended services were not excessive and I will return for sure. More

good job. great job thank you to all involved., recall airbags replaced at no expense to me on a 2007 accord exl made my wife happy for taking care of this, t great job thank you to all involved., recall airbags replaced at no expense to me on a 2007 accord exl made my wife happy for taking care of this, thank you honda. More

It was a good experience as usual. I have been a customer of River Town Honda for at least five years. I appreciate they let me know what needs attention and how much it will cost up f I have been a customer of River Town Honda for at least five years. I appreciate they let me know what needs attention and how much it will cost up front. The staff has always been professional and very cordial. I will continue to use their service and gladly recommend the dealership to others. I leased and then bought my car there and was treated very well by the sales person and staff. Thank You. More

Dwayne is an Outstanding Employee! I have had both of my Hondas in for multiple reasons, whether costly jobs or routine oil changes. I have always dealt with Dwayne, and he is consiste I have had both of my Hondas in for multiple reasons, whether costly jobs or routine oil changes. I have always dealt with Dwayne, and he is consistently friendly and knowledgeable. He is always polite and greets me with a smile no matter how much he has to explain. Also, he is always prompt to return phone calls. More

Service for a transmission problem Problems resolved after parts were ordered. The car was kept overnight and required a van to take us home and then return us to the dealer Problems resolved after parts were ordered. The car was kept overnight and required a van to take us home and then return us to the dealer More

Good Service, very quick Went in to just get the oil changed, service manager recommended the 60K service. Said I only had a little over an hour because we were heading out o Went in to just get the oil changed, service manager recommended the 60K service. Said I only had a little over an hour because we were heading out of town. No problem, was done within an hour. Always been happy with the service. More

Great Service Manager,Dwain Dwain, my service manage is polite, smart, efficient and speaks my language. I am glad I bought this car at Rivertown Honda. The Accord is great and Dwain, my service manage is polite, smart, efficient and speaks my language. I am glad I bought this car at Rivertown Honda. The Accord is great and so are the people and the popcorn. More

Service above and beyond Brought my kids Pilot in for a loose tailgate latch to be repaired. Customer Service Rep Duane fixed it so that I would not be charged and took it to Brought my kids Pilot in for a loose tailgate latch to be repaired. Customer Service Rep Duane fixed it so that I would not be charged and took it to the oil change section for me. What a guy! Will continue bring all my Hondas to River Town. More