Serra Honda Grandville - Service Center

PM service on Odyssey Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that Friendly, prompt service with concern and follow through on my questions. Well done! I have only one comment for improvement - I was disappointed that this PM service did not include a quick exterior wash. More

Friendly, helpful, and honest We live out of state in a rural area and arranged for a 30,000-mile service when we were in the area. Jeff was very friendly, helpful, and honest in We live out of state in a rural area and arranged for a 30,000-mile service when we were in the area. Jeff was very friendly, helpful, and honest in making arrangements and seeing us through the process. The drop-off and pick-up service was very prompt and helpful, and the service was good. More

Due to an efficient service representative, Melissa Melissa is efficient, very pleasant and I will ask for her every time I come to the Honda repair service. Additionally, almost the minute I came in t Melissa is efficient, very pleasant and I will ask for her every time I come to the Honda repair service. Additionally, almost the minute I came in the mechanic came right out for the car. 10 stars. The way folks communicate is very important to me. Melissa emulates an excellent communicator. More

Very satisfied customer All the staff is very friendly! Very speedy service! They work quickly to have your vehicle ready on time! They have a very nice waiting room! All the staff is very friendly! Very speedy service! They work quickly to have your vehicle ready on time! They have a very nice waiting room! More

Quick and efficient service I love bringing my Honda CRV in to Rivertown Honda because they are friendly, courteous, and efficient. The pricing is fair and they do a great job e I love bringing my Honda CRV in to Rivertown Honda because they are friendly, courteous, and efficient. The pricing is fair and they do a great job every time! More

Took the worry out of service Stopped in without an appointment, needed a repair that, if performed improperly, would have been a real problem. They accomplished the work in a very Stopped in without an appointment, needed a repair that, if performed improperly, would have been a real problem. They accomplished the work in a very timely manner, without incident. Very pleased. More

Treated with kindness and respect. Upon arrival for an oil change, after a short wait, was greeted and asked how I could be helped. Said I needed an oil change and tires rotated. Agre Upon arrival for an oil change, after a short wait, was greeted and asked how I could be helped. Said I needed an oil change and tires rotated. Agreed to wait for the service and was very pleased that in no time at all, my vehicle was ready to go. Was treated with kindness and respect. More

Quick Service I appreciate being able to schedule a time for my oil change and tire rotation. When I arrived at the dealership, I verified how long it should take I appreciate being able to schedule a time for my oil change and tire rotation. When I arrived at the dealership, I verified how long it should take and was told about 30 minutes. Instead of 30 minutes, it only took 20 minutes, which was a pleasant surprise. More

Had 100000 mile service done I had a lot of service done and so far I am very pleased with the work done. Timing belt, water pump and spark plugs as well as coolant flush. I had a lot of service done and so far I am very pleased with the work done. Timing belt, water pump and spark plugs as well as coolant flush. More

Oil change Great service...quick, friendly, great waiting space comfortable, checkout was fast and efficient. Making appointment made for easy in and out. Would Great service...quick, friendly, great waiting space comfortable, checkout was fast and efficient. Making appointment made for easy in and out. Would recommend to others More