Serra Mazda Akron

Great buying and follow-up experience I presented myself on the lot to "look around" and asked for a woman representative -- they went and got Fran Kinion for me. We discussed what I was l I presented myself on the lot to "look around" and asked for a woman representative -- they went and got Fran Kinion for me. We discussed what I was looking for and she knew that I was "looking". I came back 3 different times with different friends for reinforcement (I was about to pay as much for this car as I paid for my first home). She understood my circumstances (which she can explain) and never pressured me, gave me space, answered all of our questions (some of them repeatedly) and took the offer my financial advisor and car geek said I could pay without snickering to the man who hides in the secret office. We struck a deal and I was the happy owner of a 2015 Mazda 6 Grand Touring Sedan in November of 2014. That was the purchase. Now this car had more bells and whistles than any previous vehicle and of course the first to go off was the tire pressure alert the first time the temperature took a dive. Fortunately I was very close to Park Mazda when it happened so I pulled right into the dealership and frantically dashed into the showroom looking for Fran who was not there. I simply announced to everyone that I needed "Help" and everyone looked up and smiled as if they were all willing to do whatever was necessary to calm this frantic lunatic. Of course, it was a simple procedure to them, but I had owned the car less than a week and already it was unhappy! The service department had me back out on the road in very short order and life was good. I have stopped on 2 other occasions for service related matters (a second tire pressure reset -- those sensors are sensitive and for installing of splash guards). Fran keeps in touch. I LOVE Park Mazda and the staff and have already recommended them. I can't say enough good things! More

Great Car Buying Experience I purchased a Mazda3 from Park Mazda in December of 2014. I worked with Rick Waddell and it was a great buying experience. I was satisfied with my dea I purchased a Mazda3 from Park Mazda in December of 2014. I worked with Rick Waddell and it was a great buying experience. I was satisfied with my deal and will recommend Rick and Park Mazda to friends. More

Extra mile service Everybody I worked with at Park Mazda was polite, enthusiastic, efficient and pleasant to work with. Dave Somerville and his team made the car buying Everybody I worked with at Park Mazda was polite, enthusiastic, efficient and pleasant to work with. Dave Somerville and his team made the car buying experience a breeze. I am very happy to be driving a new 2015 Mazda3 5-door S Grand Touring and the process to get me behind the wheel is greatly appreciated! More

Great experience Always get great service and friendliness at Park Mazda! This is the second time I have had a service with Jeff Critchfield and he is always friendly Always get great service and friendliness at Park Mazda! This is the second time I have had a service with Jeff Critchfield and he is always friendly and helpful! Keep up the great work guys! More

Great Place I would definitely recommend Park Mazda to anyone who needs a good car. Rick Waddell helped us find the right one, and treated us well. If you are in I would definitely recommend Park Mazda to anyone who needs a good car. Rick Waddell helped us find the right one, and treated us well. If you are in need of a good car, without the pushy dealer, Rick would be the guy you'd want! More

Good service always! I have only taken my car to Park since I purchased it except for tires. Very happy and they wash the car too. The last visit was an oil change and the I have only taken my car to Park since I purchased it except for tires. Very happy and they wash the car too. The last visit was an oil change and they did not try to push other work. More

Great cars and excellent sales folks We have recently purchased our second Mazda from Park Mazda and I would base much of the reason for our choice on the excellent salesperson they have We have recently purchased our second Mazda from Park Mazda and I would base much of the reason for our choice on the excellent salesperson they have in Ms. Casey Glockner. We are now a two Mazda family: a 2013 Mazda CX5 and a new 2015 Mazda3 5-door Grand Touring. The cars are terrific with the Mazda3 having that Zoom-Zoom Mazda feel. But it has been the wonderful courtesy, help and support that Casey has shown and provided that truly made a difference as to where we decided to purchase our cars. I would highly recommend that if you stop into Park Mazda that you ask to meet with her. I am sure that you will find the experience to be far better than any dealings you have had with other salespersons. More

Mazda Service I had my CX-9 in last week to be serviced. Justin Park took care of me and I could not be more pleased. Everyone you encounter at the Park Auto Group I had my CX-9 in last week to be serviced. Justin Park took care of me and I could not be more pleased. Everyone you encounter at the Park Auto Group are friendly and helpful. It is no wonder Park stands in a class of their own! Great experience. Thanks so much. Cathy Clark More

Dave Fischer Review I drove 52 miles one way, because I am not always satsified with my closest Mazda dealer. The beginning of my visit went well. Then it quickly went do I drove 52 miles one way, because I am not always satsified with my closest Mazda dealer. The beginning of my visit went well. Then it quickly went down hill from there. I had ordered a part and even checked the day before my service to see that it had arrived. It had. After I arrived and stood around for a few minutes without being acknowledged, Dave came out and asked me if I were being helped. At the end of the visit and with me being very vocal and displeased, Dave worked with me and made it right. Just goes to show you that a Dealership of bad apples can have one good one! Thanks, Dave! More

Terrific Service and Staff I would just like to say Ben Boggs and his service team did an exceptional job! Friendly and knowledgable staff, always kept me in the loop. Will be I would just like to say Ben Boggs and his service team did an exceptional job! Friendly and knowledgable staff, always kept me in the loop. Will be recommending their service to others as well as continue to go there myself. Superb! More