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Serra Mazda Brighton

Brighton, MI

Overview
Employees
Reviews
Vehicles
4.7
86 Reviews
Welcome to Serra Mazda Brighton, your local Mazda dealership in Brighton, Michigan! Conveniently located in the heart of Brighton, we’re proud to serve customers from Brighton, Howell, Ann Arbor, and the surrounding Michigan communities. Our showroom offers a comprehensive lineup of the latest Mazda models, including the Mazda CX-5, Mazda3, and Mazda CX-30. If you’re looking for a dependable, stylish, and feature-packed Mazda near Brighton, Michigan, come explore our new and used inventory today and experience the difference at Serra Mazda Brighton.
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8282 Grand River Ave

Brighton, MI

48114

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Showing 86 reviews

September 18, 2026

They made some mistakes and broke some pieces on my car when trying to fix it. Fortunately they worked to make it right, but I was not happy in the moment about it. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Sprader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neno Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Serra Mazda Brighton responded

Thank you for sharing your experience with us. I appreciate your feedback and am glad to hear that we worked to make things right. I understand that mistakes can be frustrating, and we are committed to ensuring a better experience for our customers in the future. If you have any further concerns, please don’t hesitate to reach out. Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

September 01, 2026

Great service and communication Car was finished on time with a car wash. I appreciated the phone and text updates on the progress More

by raymondsmith6327
Recommend Dealer
Yes
Employees Worked With
Tristen and Jade
Print
Sep 02, 2026 -

Serra Mazda Brighton responded

Thank you for your kind words, Raymond! I greatly appreciate your feedback about the service and communication you received at Serra Mazda Brighton. I'm glad to hear that your car was finished on time and that you enjoyed the updates. We look forward to serving you again in the future! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

August 24, 2026

Sales person was a pleasure to work with however, sales manager is the whole reason I purchased my car elsewhere. Car had damage and vastly incorrect miles from the online listing. I thought no problem, th More

by Monica41
Recommend Dealer
No
Employees Worked With
Brett Paulson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

Serra Mazda Brighton responded

Thank you for sharing your experience, Monica. I appreciate your feedback and understand your concerns regarding the condition of the vehicle and the pricing. It's important to me that every customer feels confident in their purchase. I encourage you to reach out to me directly at Serra Mazda Brighton to better understand your experience and address your concerns. Your insights help me improve our services. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

August 17, 2026

Had oil changed on car, just took a long time. I like the dealership always clean. More

by trooperl3
Recommend Dealer
Yes
Print
Aug 18, 2026 -

Serra Mazda Brighton responded

Thank you for your feedback! I appreciate your kind words about Serra Mazda Brighton and am glad to hear you enjoy our clean dealership. I understand that your oil change took longer than expected, and we are always striving to improve our service times. If you have any further concerns or suggestions, please feel free to reach out to me. We look forward to seeing you again! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

August 08, 2026

I got the tailgate stopper rusted. At first was declined for warranty. But the manager helped me out and put it on the warranty. The video inspection is great to have an obviously look More

by Clarkyzp33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Sprader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 09, 2026 -

Serra Mazda Brighton responded

Thank you for your feedback, Clark! I'm glad to hear that we was able to assist you with the warranty for your tailgate stopper. It's great to know that you found the video inspection helpful. I appreciate your support, and we hope to see you again at Serra Mazda Brighton! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

August 08, 2026

Service is great. Everyone is helpful and they do a great job with my car. More

by Shelbydzn
Recommend Dealer
Yes
Print
Aug 09, 2026 -

Serra Mazda Brighton responded

Thank you for your kind words, Shelby! I’m thrilled to hear that you had a great experience with us at Serra Mazda Brighton. We take pride in providing excellent service and care for your car. We look forward to seeing you again soon! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

August 08, 2026

Friendly, competent, on schedule, and didn’t try to sell me things I didn’t really want or need. More

by Acc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with management or finance
Print
Aug 09, 2026 -

Serra Mazda Brighton responded

Thank you for your positive comments! I'm glad to hear that you found us friendly and competent, and that your experience was positive without any pressure to buy unnecessary items. I truly appreciate your feedback, and we hope to see you again soon! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

July 19, 2026

Very clean, everyone helpful, paperwork was fast, Bobby was great to talk to, and I enjoyed meeting the service department… More

by CHRIS.POHLOD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Print
Jul 19, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review, Chris! I'm thrilled to hear that you found Serra Mazda Brighton to be clean and that Bobby was helpful during your visit. I appreciate your kind words, and we look forward to assisting you again in the future! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

July 17, 2026

All the employees were very helpful especially Tristen with every visit.i will continue to use this dealer. More

by B verse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen
Print
Jul 20, 2026 -

Serra Mazda Brighton responded

Thank you for your review. I'm glad to hear our team, especially Tristen, was helpful during each of your visits, and I truly appreciate your continued trust in Serra Mazda Brighton. I noticed your 3-star rating and would love to hear if there's anything we could do to make your next experience better. We look forward to seeing you again. Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

July 12, 2026

Excellent Been taking all my Mazda's there for over 15 years. Will continue to do so. More

by tinacutie4
Recommend Dealer
Yes
Employees Worked With
Jade
Print
Jul 13, 2026 -

Serra Mazda Brighton responded

We appreciate you choosing to leave us a review, Tina! I truly appreciate your loyalty to Serra Mazda Brighton over the past 15 years. It’s always a pleasure to serve you, and we look forward to continuing to provide you with excellent service in the future. Safe travels, and see you next time! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

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