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Serra Mazda Brighton

Brighton, MI

Overview
Employees
Reviews
Vehicles
4.7
88 Reviews
Welcome to Serra Mazda Brighton, your local Mazda dealership in Brighton, Michigan! Conveniently located in the heart of Brighton, we’re proud to serve customers from Brighton, Howell, Ann Arbor, and the surrounding Michigan communities. Our showroom offers a comprehensive lineup of the latest Mazda models, including the Mazda CX-5, Mazda3, and Mazda CX-30. If you’re looking for a dependable, stylish, and feature-packed Mazda near Brighton, Michigan, come explore our new and used inventory today and experience the difference at Serra Mazda Brighton.
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8282 Grand River Ave

Brighton, MI

48114

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Showing 88 reviews

April 20, 2026

Been a customer for 7 years and never any big issues with service or sales. Maintenance went smoothly except longer wait than usual to replace cabin filter and didn't leave old filter in car as requested. More

by drjoeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service -Tristan 5 stars
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Apr 20, 2026 -

Serra Mazda Brighton responded

Thank you for your feedback! I appreciate your loyalty to Serra Mazda Brighton over the past 7 years. I'm glad to hear that your maintenance experience went smoothly overall. I acknowledge your concerns regarding the wait time for the cabin filter replacement and the old filter not being left in your car as requested. Your feedback is valuable, and I will use it to improve our service. We look forward to seeing you again for your future needs! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

April 19, 2026

My Experience wasn’t great. I was in the dealership for at least 3 hours. I felt I was totally taken advantage of. I didn’t see any contract until the day I picked the car up. I More

by DWALIGORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Myles Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Serra Mazda Brighton responded

Thank you for sharing your experience with us. I understand your concerns regarding the length of your visit and the issues you encountered with the billing and communication process. Your feedback is valuable, and I appreciate you bringing this to our attention. We aim to provide clear and transparent service at Serra Mazda Brighton. Please reach out to me directly to address these concerns and assist you. Your satisfaction is important to me, and we hope to improve your experience moving forward. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 18, 2026

Tom was great, I'd highly reccomended him! Serra was easy to work with. They went above and beyond. More

by AARON.SLIWINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 18, 2026 -

Serra Mazda Brighton responded

Thank you for your fantastic review, Aaron! I’m thrilled to hear that you had a great experience with Tom and that Serra Mazda Brighton was easy to work with. I appreciate your recommendation, and we look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 14, 2026

On time,Very transparent pricing and Efficient process. Staff all very professional and also personable More

by POLLYBLUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 15, 2026 -

Serra Mazda Brighton responded

Thank you for your fantastic review, Polly! I'm glad to hear that you had a positive experience with our professional and personable staff at Serra Mazda Brighton. Your feedback on our transparent pricing and efficient process is greatly appreciated. We look forward to assisting you again in the future! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

April 14, 2026

We had a very good experience with the salesman Tom and are happy with the vehicle we purchased. More

by PDIEDER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Serra Mazda Brighton responded

Thank you for your kind words! I'm pleased to hear that you had a great experience with Tom and that you're happy with your new vehicle at Serra Mazda Brighton. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 12, 2026

I love the efficiency of the dealership. Great customer service I appreciate being told of everything concerning the visit such as additional services needed. More

by KETESA2
Recommend Dealer
Yes
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Apr 13, 2026 -

Serra Mazda Brighton responded

Thank you so much for your kind words! I’m thrilled to hear that you appreciated the efficiency and customer service at Serra Mazda Brighton. Keeping you informed about your visit and any additional services needed is important to us. We look forward to seeing you again soon! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

April 07, 2026

They great me by name, look up my service record and let me know what I need, get it done and I’m back on the road. More

by REALGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Apr 07, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Serra Mazda Brighton. We take pride in providing personalized service and ensuring you're back on the road quickly. We look forward to seeing you again for your future service needs! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

April 06, 2026

Great experience, everyone was friendly and very helpful. I would recommend Serra Mazda of Brighton More

by Sdeagleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
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Apr 06, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with us at Serra Mazda Brighton. We strive to provide friendly and helpful service, and I appreciate your recommendation. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 02, 2026

Employees are professional and courteous. I just wish they gave information about possibilities of extra coverage in advance, so I could make decision being well informed. I was not prepared More

by OLGAVDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney Cunningham
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Apr 03, 2026 -

Serra Mazda Brighton responded

Thank you for your feedback, Olgavdi! I appreciate your kind words about our team at Serra Mazda Brighton. I understand the importance of being well-informed, and your input regarding advance information on extra coverage options is invaluable. We will certainly take this into consideration for future interactions. We hope to see you again soon and assist you with any future needs! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 01, 2026

WASTE OF MY VALUABLE TIME ! !! First, they didn't call when they said they would. When I do get the quote, they add on over $1800 to the purchase price by tacking on UN More

by louannvf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Person who sent quote and comments.
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Apr 02, 2026 -

Serra Mazda Brighton responded

Thank you for sharing your concerns with us. I understand that your experience at Serra Mazda Brighton did not meet your expectations regarding communication and pricing. I appreciate your feedback and would like the opportunity to address your concerns directly. Please feel free to reach out to me to ensure a positive experience moving forward. Thank you for bringing this to my attention. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

Apr 06, 2026 -

louannvf responded

l do not deal with disreputable companies. ❌ l have purchased a new CX-50 premium plus from Mazda Wooster Ohio because they were honest with me the entire transaction. Your dealership should be ashamed for doing that!

Apr 07, 2026 -

louannvf responded

Your dealership SHOULD HAVE BEEN HONEST in the first place!! I wish I would’ve checked your reviews before dealing with your dealership because I see you have a lot of bad reviews. I have purchased my new 2026 CX-50 premium plus at an honest dealership and want nothing more to do with yours.

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