Serra Toyota of Saginaw

Very pleasant staff and experience overall. Did a competent thorough job. Comfortable & generally peaceful waiting area. Did a competent thorough job. Comfortable & generally peaceful waiting area. More

Best car buying experience I have ever had! Chase Munro, who I dealt with will treat you well! Chase Munro, who I dealt with will treat you well! More

Took my 2009 Toyota Corolla in a total of two times to this place with the first time not finding any trouble and on the second time they found that I needed a whole head gasket. They did give a rental to this place with the first time not finding any trouble and on the second time they found that I needed a whole head gasket. They did give a rental to use for a whole week (2022 Rav 4) which I wanted to inquire about purchasing as a new vehicle. We were told to bring the rental back clean and filled up with fuel (which we did) upon picking our car up and found that they did not reciprocate this action. Our car had block oil like stains throughout and what looked like a shredding of our driver side car seat. After experiencing this I'll be going to the Honda dealership for a new vehicle since the quality of them caring has declined. More

Im just gonna share my car buying experience at Serra Toyota... Dylan Young is the man! He'll take good care of you, will give you updates regularly in regards to the availability of the car and won't pr Toyota... Dylan Young is the man! He'll take good care of you, will give you updates regularly in regards to the availability of the car and won't pressure you in buying the car. We're very satisfied and grateful with his services and he's the only one who called me back when the one van we wanted will be available soon and for that, were very thankful and grateful for him! He is a great asset for Serra, very good sales agent & a great person. We will definitely contact him again for another car purchase and i had been referring him to my friends. Again, thanks Dylan, you're the best!👍🙂🚙 More

We came in to buy a new Camry for my fiancé and the salesperson we had working with us was very helpful. I had been in touch a week prior to coming in. He ran the numbers in every way we asked so we co salesperson we had working with us was very helpful. I had been in touch a week prior to coming in. He ran the numbers in every way we asked so we could make the best informed decision. We had Dylan and he was very kind and made the process clear. More

Very expensive.money is all they want.xxxx on the customer attitude. Will not go back. customer attitude. Will not go back. More

I am overly upset! The man who did my paperwork clearly lied to me. I asked about ever single detail of pricing so I would be prepared for what my final prices would be, little did I know they must love to lied to me. I asked about ever single detail of pricing so I would be prepared for what my final prices would be, little did I know they must love to make money off lies. I have a whiteness me and my co signer asked the man, if a warranty came with the BRAND NEW car I purchased and he said yes without any extra charge. Thinking he was an honest human I signed and then lord behold it was bs! 4,500 dollar extra fee???? For a New 2021 car? I got lied to and I will never be back here. They lied just to make money off of me when I asked them to there face if there’s any extra fees and I got a “no”. Money doesn’t grow on trees and that 4,500 is nothing little. More

Very bad experience with sales in used Toyota on "Good Friday ".. Wife went to check out RAV4 she saw. Salesman very rude to her gave her unwritten quote higher than internet price and very condescending Friday ".. Wife went to check out RAV4 she saw. Salesman very rude to her gave her unwritten quote higher than internet price and very condescending to a "lady buyer"..good thing I wasn't there and this guy needs to attend an "female customer appreciation " course ASAP. More

Great car buying experience, the team found the exact car I wanted to purchase and made the process very easy and pleasant, Nik and Leslie were fantastic! car I wanted to purchase and made the process very easy and pleasant, Nik and Leslie were fantastic! More

I got the best price in the tri-city area for my car. I love my car! My car is wonderful! It has everything I wanted and more! love my car! My car is wonderful! It has everything I wanted and more! More