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Serra Toyota of Saginaw
Saginaw, MI
82 Reviews
At Serra Toyota of Saginaw, you'll find the same excellent service and familiar faces every time you walk into our local Toyota dealership. We've been a proud member of the Serra Group since 2017, and have continued to provide Bay City drivers with the friendly service, attention to detail, and superb selection of vehicles they deserve. As we always say at Serra Toyota of Saginaw, "It's Simple at Serra!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 83 reviews
January 13, 2012
Took 2002 Sienna Minivan in for 90,000 mile maintenance and everything was outstanding. Great service, work and exceptional communication on the phone....wasn't like talking to a used car salesman....extr and everything was outstanding. Great service, work and exceptional communication on the phone....wasn't like talking to a used car salesman....extremely explanatory and friendly! They even provide shuttle service! Prices were less expensive than the Bay City dealership. More
by julieshelburn
Employees Worked With
Tom Raczok, Doug Haas, Ben
March 04, 2011
Went to purchase car,did all paperwork, was approved for loan then mark the used car manager ,wouldn't put gas in car? It was empty .we were purchasing at full price and didn't ask for any other concessions loan then mark the used car manager ,wouldn't put gas in car? It was empty .we were purchasing at full price and didn't ask for any other concessions.... so we purchased nothing ..dont waste your time . More
by wils123451
Employees Worked With
mark
March 26, 2010
I purchased my 2010 Toyota Prius II at Draper Toyota in Saginaw, MI. Really shopped this car and thought Bob Church @ Draper stood out for his straight forward approach. My email questions were patiently Saginaw, MI. Really shopped this car and thought Bob Church @ Draper stood out for his straight forward approach. My email questions were patiently answered, the pricing was highly competitive, clear and detailed. When I arrived at Draper there were no surprises. More
by jolt2010
Employees Worked With
Bob Church
