Serra Trussville Kia - Service Center

Excellent service Everything was amazing . The whole service staff was friendly and courteous. Service department always does a great job and in a timely manner also.wi Everything was amazing . The whole service staff was friendly and courteous. Service department always does a great job and in a timely manner also.will definitely continue to have my service work done at Serra Kia Trussville More

EXCELLENT I always have a pleasant experience when I come in for service at KIA Trussville. Everyone is really kind and the waiting experience is comfortable. I always have a pleasant experience when I come in for service at KIA Trussville. Everyone is really kind and the waiting experience is comfortable. More

Oil change They were very nice. I will be back. They had coffee, snacks and water. They did it in the time they, said it would take. Very fast. They were very nice. I will be back. They had coffee, snacks and water. They did it in the time they, said it would take. Very fast. More

Recall Had several recalls on my car. Frankie went above on helping me out. Truthful and friendly. Shows me that Kia does take care of the customer. Will fee Had several recalls on my car. Frankie went above on helping me out. Truthful and friendly. Shows me that Kia does take care of the customer. Will feel very at ease to come to this location. More

Great service Everyone was very nice did not have to wait long I really love the service and clean environment and the snacks and coffee I will always come back Everyone was very nice did not have to wait long I really love the service and clean environment and the snacks and coffee I will always come back More

Customer support Frankie Vance has excellent customer service skills. He greets us and is very kind and friendly. He explains in detail what service was done to our ca Frankie Vance has excellent customer service skills. He greets us and is very kind and friendly. He explains in detail what service was done to our car and what to expect in the future. More

Service Excellent service. Staff are always friendly and knowledgeable. I've used Kia of Trussviles service dept for the past few years and they always treat Excellent service. Staff are always friendly and knowledgeable. I've used Kia of Trussviles service dept for the past few years and they always treat us right. More

Great service Had the oil changed, tires rotated & balanced. Dropped my car off before work & was ready in no time. The staff is always friendly and helpful. Had the oil changed, tires rotated & balanced. Dropped my car off before work & was ready in no time. The staff is always friendly and helpful. More

5K Check up An oil change, tire rotation and system check. Less than an hour. Had granddaughter with me and she saw playroom and enjoyed crackers. Frankie makes An oil change, tire rotation and system check. Less than an hour. Had granddaughter with me and she saw playroom and enjoyed crackers. Frankie makes you feel good, takes care of every thing and gives you review of service plus your interior is cleaner than when you came in. So glad dealership is in Trussville. More

Helpful with services I needed. He was very helpful in suggesting the services needed for my vehicle. Also planning future services. There was another noise with my vehicle that coul He was very helpful in suggesting the services needed for my vehicle. Also planning future services. There was another noise with my vehicle that could not be duplicated, but if occur again will bring in! More