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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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July 25, 2020

I was very pleased with the service I received on my car, Frankie Vance was helpful and so polite, I was out when promised. I will be back again. More

by bunnylove47
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
July 23, 2020

Clean dealership, everyone are so nice they are alway so courteous, and tell you how long your wait will be. Right on spot love it there. More

by Meisner100
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
July 21, 2020

excellent service i would recommend kia they have a great service dept. they treat me like a king i am very pleased every time i need my kia serviced its done pretty More

by neil.segars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in the service dept, Frankie Vance
July 21, 2020

Knowledgeable and kind I have complete confidence in the service department staff! They always give great advice, and are all very knowledgeable about my Kia Soul. Frankie V More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
July 20, 2020

My service advisor was great courteous and informate I visited for a oil change on Sat 18 2020 at 8am so I can't remember his name but he opened up thanks for employing great people I will continue to get More

by jermane.dragin1
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
July 19, 2020

My visit was great as alwAys.the staff I get are nice all the time.. I appreciate all the services and accommodations. I will recommend any body to visit your service department.. More

by Trigger
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Feiden, Payden Sewell, Contarus Coleman, Ross Dzabraev
July 16, 2020

Very comfortable atmosphere and they do a great job with servicing and prices. I also very much appreciate them staying in touch with me to give me updates! More

by kingshannon77
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
July 14, 2020

I love the hospitality of the staff. Everyone is so friendly. They do what they can to make sure you get a car. The service department is really good as well. Very friendly. More

by sb71db79
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
July 14, 2020

oil change and filters changed Great service as always! Coffee and water are available. WiFi is offered with a place for me to set up my computer if I need to. More

by housedivided2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill ( I forgot his last name). He is always informative and very polite.
July 11, 2020

Great service experience I brought my Sorento to Kia after recently purchasing it for an oil change. From drop-off to pick-up, Bill was kind, helpful, and even gave me a deal More

by Kjaelb79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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