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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,092 Reviews

1,092 Reviews of Serra Volkswagen - Service Center

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March 01, 2021

Serra Nissian make sure there customer are taking care of. The staff members in service come and let you know was going on with your vehicle and ask what would you like to do. More

by treed08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

Very friendly, helpful and fast! It's always a pleasure to take my Maxima to Serra's service department! Couldn't ask for anything more! More

by clkey2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
January 27, 2021

Always satisfied with the customer service at Serra Nissan. Matt and Amanda both work to give the best deals. I will always get my car serviced there. More

by MORGANHAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
January 27, 2021

Very friendly people on time service willing to work with you answer all your questions nice and clean always call you back friendly people I will recommend this place to anyone More

by willie62earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Serra Service Department is very organized and nice employees!! I do not know or remember employees names! Everyone was nice! Clean place! Everything was great! More

by vickilhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
January 26, 2021

Kori is awesome to work with. The service center and staff are all great overall. They have the best prices/deals in the Birmingham area when it comes to VW's. More

by tsharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 21, 2021

The staff was extremely knowledgeable and answered all of my questions. They have competitive pricing and a clean and comfortable waiting area. I am pleased with the service they provided. More

by twaneshiabooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Always get a warm welcome from the service representative and such detailed attention to the issue at hand from the technician. It’s always wonderful More

by Lyncha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Henry, Chris Taylor
January 21, 2021

Serra Volkswagen Service Department is the best. I am always able to get my automobile serviced quickly to fit my schedule. Everyone there provides excellent customers service! More

by westersbaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Everyone was so friendly and my service was very fast. The service department was very organized and great with communication between their customers. I will be coming back for all of my service needs! More

by KIERRASBURKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Angie Hester
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