Serra Volkswagen - Service Center

I’m just not satisfied with Volkswagen as a whole I have replaced my back brakes twice in less than 3 months that says a lot I’m a single mom of two teenagers I’m struggling to survive and you guys don’t ev replaced my back brakes twice in less than 3 months that says a lot I’m a single mom of two teenagers I’m struggling to survive and you guys don’t even provide a vehicle if yall had to keep it for something that should not have been an issue More

Great Customer Service, very Helpful, took there time to explain things to me, they was not in rush. explain things to me, they was not in rush. More

I should have been informed that they do not have alignment equipment at this location and my car would be taken to another dealership. I had to reset my tire pressure sensor myself. alignment equipment at this location and my car would be taken to another dealership. I had to reset my tire pressure sensor myself. More

I thank you guys so much for all you have done. May you all continue to be blessed May you all continue to be blessed More

The dealership is a great place to get a car or SUV they work with you good bad or ok credit they will not stop until they find a financial institution to finance your vehicle work with you good bad or ok credit they will not stop until they find a financial institution to finance your vehicle More

All of my experiences with Serra Volkswagen have been amazing! The people are are very nice and respectful. I will definitely choose Serra Volkswagen for future purchases. amazing! The people are are very nice and respectful. I will definitely choose Serra Volkswagen for future purchases. More

They were courteous and prompt. Informed of cost prior to actual service. Very happy with my experience. Informed of cost prior to actual service. Very happy with my experience. More

Excellent service at this location lobby area clean and r the employees offered great services the employees offered great services More

Consider shopping/trading here. Service is a joke. Customer relations is a nightmare. Issues were disregarded during warranty but addressed, with a price quote, after warranty. Service is a joke. Customer relations is a nightmare. Issues were disregarded during warranty but addressed, with a price quote, after warranty. I was lied to, ignored and mislead. There is no reason for the poor service I've received. More

Always great service, and always greeted with a smile. We have had our Murano service here for 8 yrs and wouldn't think of going anywhere else. Amanda Bagwell is the best! We have had our Murano service here for 8 yrs and wouldn't think of going anywhere else. Amanda Bagwell is the best! More